01-21-2017 12:22 PM
hello.
Reviewed the below post and followed the the guidance there.
Authentication failure in java client using BOSH into finesse notification server
The below image illustrates my attempt to login into our local dev environment.
when using the following configuration parameters in Adium for:
Agent1:
Account Tab:
Jabber ID: agent1@corp.tdic.com
Pasword: *******
Options Tab:
Connect Server: fns.corp.tdic.com
Security: Allow plaintext authentication
the sequence gets to 75%, prompts for password, then errors with not authorized.
if i try same configuration parameters, but changing Jabber ID to agent1 i receive the below error.
any thoughts or trouble guidance would be greatly appreciated.
one last thing, i was able to successfully connect using the devnet sandbox environment using this client IE: user012 used during the learning lab instructions.
Solved! Go to Solution.
01-21-2017 09:00 PM
Hi,
You are running into the same problem as with the APIs. Since you are using a UCCE system, you need to use the agent's Id (the numeric one).
Thanx,
Denise
01-21-2017 09:00 PM
Hi,
You are running into the same problem as with the APIs. Since you are using a UCCE system, you need to use the agent's Id (the numeric one).
Thanx,
Denise
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide