Hello, I currently work for a Hospital that utilizes DUO authentication in order to log in to our website and use Teams/SharePoint. We use PCs that capture and record EEG data from seizures and get sent to our database, those PCs have teams and Share...
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Hello, I tried asking support and got the boilerplate response. How long do we have to wait to get better backup and restore options? I cannot believe that it is that difficult to allow an export/import with a long password to an arbitrary location...
Greetings, I’m just asking how can I export my accounts directly, or even where can I find my backed-up data on Google Drive? Where’s the backed-up file or its path? I need to switch to another 2FA provider but I can’t find my backed-up accounts file...
Hi, I have an Android phone with the DUO Mobile app installed and a Fitbit Versa 2 smartwatch. When I have to authenticate, I have to take my phone each time, it would be handy to do that on my smartwatch since I always have it on my wrist. Do you kn...
Hello I muss say that I find the Duo mobile app pretty poor feature wise. I have about 40 services using it (either via Duo push or as “plain” OTP) and find it fairly unusable without a search function (how hard could it be to implement ?). Also nice...
We are starting to deploy some Azure resources and we are evaluating whether we should keep Duo MFA or switch to Microsoft Authenticator. While Duo feels more user-friendly, there is one feature Microsoft has that I wish Duo did: Number Matching. Bas...
Have a lot of users complaining about the Duo notification showing up on their Apple iPhone and immediately going away. They will log into something requiring a Duo push, see it pop up on their phone and by the time they can tap it….it is gone. If th...
Good Day I have recently purchased a new iPhone and I had DuoMobile on my old iPhone . I removed the 2FA authentication app option on my Instagram and removed my account on the Duo App on my old iPhone before giving it away and uninstalling it . I wo...
Good Day I would like to know how do you link Duo Mobile to your Instagram , the problem is the process is a little different compared to the last time . I would really like a tutorial on how to set it up step by step . If I generate a Password for d...
When I receive a push request to approve a login on my Samsung S22 Ultra, the green (approve) and red (reject) buttons are not responsive. I can tap on them all I want, nothing happens. The only thing I can do is to open the DUO app information scree...
Hi all, I am having issues with Cisco Duo and Palo Alto Global Protect. Two-factor authentication for Palo Alto Global Protect Radius has been set-up and is working for a handful of users. The strange problem is that some users cannot authenticate p...
I have one of the Samsung Galaxy Z Flip3 phones (I love it), and am curious about using the Cover Screen (the outside screen) to allow a login. I would be thrilled to unlock it with my finder print an allow the login without unfolding it. Right now i...
One of our suppliers wants to start using Duo as a 2FA into one of our environment. I’m currently in testing and shocked the only backup process on Android is Google Drive. Are there plans to enable OneDrive for Business down the road as an option fo...
We are looking to build a custom android and iOS app for our client. We want to integrate Duo to achieve 2FA. I see only Web SDK and mobile app in the documentation but not mobile SDK.
Hi, I am setting up the RDP Push application, and testing it out. However, I’ve noticed that the notification I receive when logging into the servers, just states “RDP:” and the name of the Application as it was created. I was hoping to see if there ...
