Hello All,We're using Duo auth with a Cisco FTD/ASA and the Secure Client 5.Recently we have noticed that there has been a noticeable delay between the time that we enter our password in Secure Client 5 (on Windows 11 clients) to connect to the VPN, ...
Forum Posts
hi!!i recently had to factory data reset my phone and lost all access to qr codes,backup codes.i set up duo for my Instagram accounts and now i cannot access them.I have phone number,gmail connected to my accounts but can't access duo acc.It keeps as...
Hi. I joined to try and get Duo Mobile working on my new phone. I have spent the last hour getting nowhere and only have three more goes at recovery. I thought I had all the information I need to move my settings to the new phone, but apparently not...
Hello. Is it possible to use Duo MFA as main authentication method ? Where the user does not need to type logon password, only use the Duo mobile app. Thanks All
I’d really like to contact users on the telephony report and ask them to use the mobile app and the “push” or “code” as we’re quickly burning through our telephony credits. I don’t see user names listed on the telephony report. Is there a good way...
Hi! We have the occasional user tells us they receive prompts in other languages outside of their device default of English. We have one iPhone user who has no other languages installed, no keyboard/launcher apps, etc., and today after getting promp...
I used the search util on the forum to search the words in my post title but I was a little surprised this hasn’t been posted as a Q. I have a new phone. my old phone has the Duo accounts backed up to google. I was able to generate a QR code exactly ...
So, I haven't used Duo in about 3 years. I logged back in, used it fine once, got ahead of myself... it said that my 3 accounts (all with the same name listed as my Uni) were deactivated... and what did I do? Deleted. Every. Single. One. Yep. And now...
I originally used DUO for VPN access, and logging into the management portal to enroll users in our organization. During the original install and enrollment everything was set to PUSH notification. When I log into the DUO portal I would get a PUSH ...
Dear colleagues I have the duo mobile app on my iPhone. I have several corporate Instagram accounts on it, it turns out that I changed phones and lost access to these accounts and I can't reactivate them. Can someone help me?
Resolved! Duo Win Logon Offline authentication
We are implementing Duo Win Logon authentication for a group of users who will be accessing multiple machines. We are seeking the most efficient method for managing offline authentication. During our testing, when an enrolled user logs in to a new de...
I have an LG K210 (X power from Canada) running Android 6, Asus Zenfone running Android 6, iPhone 6 running Android 12 and iPad 2 running iOS 9. Can any of these install Duo Mobile from an APK or other? I need the app for school. Georgia Tech.
last week my phone broke and I got a new one , when I tried to connect to my due mobile account with my Gmail an error message pop up and said -service with google drive is unavailable at this time pls help what can i do
Is it possible to customize the default text of the SMS messages sent to users on manual activation? I end up having to add text to them each time I activate a user to include company-specific disclaimer info.
I have Duo 4.52 for IOS and Apple Watch with WatchOS 10.1. Does Duo support AssistiveTouch/hand gestures to acknowledge the Duo prompts?When I receive a push notification prompt, I see an option to "Double tap to dismiss" but not an option to approve...
