Duo Mobile App

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Forum Posts

Hello, is there any appetite to make an app or just improve the experience for watches running Google’s Wear OS (aka Android wear) ? I know that Apple watches have an app with the ability to accept push messages directly on the watch. The current exp...

dzagadsky by Level 1
  • 1492 Views
  • 3 replies
  • 1 Helpful votes

I’ve had some problems using Duo-generated TOTP tokens and it looks like Duo Mobile isn’t properly considering the time when calculating how much time is left for the TOTP token. To test, I took a TOTP seed for one service and added it to Duo Mobile,...

jgoguen by Level 1
  • 6566 Views
  • 5 replies
  • 0 Helpful votes

  I have my duo recovery password saved in my Apple passwords but in the duo app there is no option to enter it. The support website says there should a reconnect button but there is nothing. Just a welcome page and activation stuff for making new ac...

asd223 by Level 1
  • 742 Views
  • 6 replies
  • 0 Helpful votes

hi!!i recently had to factory data reset my phone and lost all access to qr codes,backup codes.i set up duo for my Instagram accounts and now i cannot access them.I have phone number,gmail connected to my accounts but can't access duo acc.It keeps as...

I’d really like to contact users on the telephony report and ask them to use the mobile app and the “push” or “code” as we’re quickly burning through our telephony credits. I don’t see user names listed on the telephony report. Is there a good way...

bmckenna by Level 1
  • 1161 Views
  • 3 replies
  • 0 Helpful votes

Hi!  We have the occasional user tells us they receive prompts in other languages outside of their device default of English. We have one iPhone user who has no other languages installed, no keyboard/launcher apps, etc., and today after getting promp...

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