Dear Community, I have 2 accounts in my Duo Mobile app in my iPhone, now I have an Apple Watch and installed Duo there, but I’m getting the message “No Accounts Found, Please open Duo Mobile in your iPhone”. I have opened the app, rebooted the phone,...
Forum Posts
Hi all! This is my first post on this forum, so please excuse me if I am asking a question in the wrong section. Can you please tell me if DUO can access the information on the phone when using it?
Hi, I really need your help. My phone started turning on and off for no reason and I had to format I have a main Gmail account with all my stuff inside. I use the duo mobile app to configure the dual factor. But I was stupid and saved the validation ...
I can’t get instagram account login code can you help me…
I had mistakenly deleted FB off of my app and now when I log into FB it asks me for a code and I cannot access it! When I choose to authenticate another way, I am not provided with any other options besides the authentication code (no SMS or anything...
Set up every 2fa in my Duo mobile app. All of a sudden, none of them work any longer. Symptoms: when requesting any code, it gives me a code, but the code never works. The countdown timer is ALWAYS at zero. I never get a code with a countdown as it...
One of our employees receives the following error when trying to setup her Duo account for the first time. safari can not open the page because the address is invalid We tried chrome to authenticate and the link says “With chrome it never opens windo...
Resolved! Reorder Accounts in Duo Mobile
Would it be possible to reorder the accounts in the Duo Mobile app? It’s not a big deal most of the time as I get a push notification. But, for accounts that don’t natively support Duo, which require a passcode, it can be annoying to search through ...
I have a personal duo account for myself that use use solely for Bitwarden. There is only 1 user account in my duo admin panel. Duo app on my old phone shows 2 accounts 1 - Personal Admin, that shows code for Duo Admin login 2 - Personal, shows code ...
I have faced issues in receiving codes
Hello! Is it possible to restore Duo Mobile account on a new phone if Duo Restore is already activated and the old phone is not accessible? Well, gratefully currently I don’t have any problem right now, just curious about that. Thanks!
Windows 10/11 has a native app with support for displaying the screen and apps from an Android phone. This app is called “Your Phone”. All Android apps I’ve tried have displayed properly using “Your Phone” on Windows 10 EXCEPT for Duo Mobile. It j...
I had a problem with my Duo app with my new device on Samsung A12. I encounter two different errors: No Internet Connection (despite the app is connected to either Wi-Fi or mobile data); and Failed to Add Account (manual activation code input). Had b...
When I action a DUO PUSH from a one of many similar VMs (all behind the same firewall) that reside together. How do I know from which server the push originated - I ask because my APP (Android) - often seems to prompt multiple times - and I am concer...
I have a win 10 which I have setup and installed Due free, which upon logon attempt , I get the mfa on mobile triggered and can log on remotely with RDP, after enabling the access on my phone. Now restarted the VM (this win 10 instance above). I can ...
