Duo Mobile App

At the current time, the iPad version of the Duo Mobile application does not support rotation. It only displays vertically. We have users that need it to display both horizontally and vertically so they can work more efficiently. Can you tell us when...

According to this discussion the Duo Mobile app can work as a passcode generator for other 2FA systems. Is the reverse also true? In other words, can I use a third-party 2FA application to generate passcodes that will work with Duo? Obviously, the a...

ICT aims to be 100% transparent regarding what information is captured and visible to ICT Staff when the DUO Mobile Application is installed on a client’s personal mobile phone.

I currently use Duo to login into my UCSD account (University of California San Diego) Everything works perfectly like if I login to my computer duo works as expected. It only breaks when I want to log into anything from my phone. Say I want to log...

After updating my iPhone to iOS 13 it appears that my Apple Watch is no longer receiving notifications whenever I receive a Push Notification. (The iPhone is still displaying them fine). Phone = iPhone X Watch = Apple Watch 4 I figured I’d also appl...

SOrry if in the wrong place folks, hard to see in the drop down menu! Basically, I enrolled LastPass on to duo some time ago. THe installation didn’t go smoothly and LastPass was never really declared on duo, I think it came under google account for ...

This question frequently comes up in the Duo Community and support cases. Sometimes users may run into issues where they can no longer receive Duo Push notifications and reactivation is required. Since Duo Mobile is tied to the device’s Hardware Secu...

I am experiencing an issue with Duo Push Authentication on my Apple watch and others have reported same issue in our organization. The first push I do each morning appears on the Apple Watch just fine however when “Approve” is selected the notificati...

Hi All I was using Duo two factor login for getting into cisco packet tracer however I did a factory reset of my phone few days ago. Now I am unable to set up Duo mobile on my phone again. Downloaded the app however it doesnt recognise the account & ...

Hello support team I can not connect the duo mobail application to my Instagram account. I need a code to connect to Pajem. Please send me the connection and login code to connect to Pajem and receive a six-digit code. My page is out of reach. I need...

changed the password recently, i failed to connect to VPN by DUO auth, i checked DUO authentication proxy logs, found the error message as belows “Cannot decode password using the configured radius_secret. Please ensure the client and Authentication ...

Does anyone know if anyone at Duo working on an authentication app for Fitbit smartwatches?

Looking at your release notes, I would be described as an advanced user, and I appreciate that most of the changes are not aimed at me. However, there are a couple of features that seem to have been removed from v4 that just make my life a bit more d...

STEPS generate a duo request to android phone EXPECTED phone duo notification with attempted login from bla <view actions> <approve> <deny> note: this is how it’s always worked - the “view” and “approve” buttons are both semantically affirmative...

I am an individual Duo user with no IT department or Admin. I upgraded to Iphone 13 and can no longer use Duo, please help me get my existing accounts back and continue to use the app with others.