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Important Announcements

Cisco Secure Email Add-Ins No Longer Supported on Microsoft Outlook 2019

This is to inform you that, effective October 14, 2025, Microsoft Outlook 2019 is no longer supported for the Secure Email Encryption Service Add-In and Secure Email Submission Add-In.

To continue using these Add-Ins, we recommend upgrading to Microsoft 365. Starting October 2025, download and install the new manifest for:

- Secure Email Encryption Service Add-In from the CRES Admin Dashboard

- Secure Email Submission Add-In from the Cisco Software Download Portal

After downloading the manifests, follow the instructions provided in the Submission and Encryption Add-In guides. For more information, see: Cisco Email Encryption - End-User Guides.

TLS 1.0/1.1 Deprecation from AsyncOS for Secure Email Gateway, Starting version 16.5

We would like to inform you that starting with the AsyncOS 16.5 release, TLS versions 1.0 and 1.1 will no longer be available as configuration options in both the CLI and GUI.

To ensure secure email delivery and receipt, you should use TLS versions 1.2 and 1.3. These versions can be configured via the sslconfig CLI command or through the System Administration > SSL Configuration menu in the user interface.

For detailed instructions on updating TLS versions, please refer to the “System Administration” section of the User Guide for AsyncOS 16.0.x for Cisco Secure Email Gateway.

 

Forum Posts

  Important: Migrate from Secure Email Virtual C100V Models to Avoid McAfee-Related Issues Dear Valued Customer, We are reaching out to ensure your Cisco Secure Email environment continues to operate at optimal performance and reliability. As worklo...

dmccabej by Cisco Employee
  • 882 Views
  • 2 replies
  • 0 Helpful votes

Hello,   I need to monitor status of VLN on a number of ESA machines (ver. 12.1). I can check its status using CLI command 'showlicense'. I also receive alerts on email when something happens but I'd want not to rely on emails, but rather to get a Ji...

afesenko by Cisco Employee
  • 9303 Views
  • 8 replies
  • 0 Helpful votes

Im having an issue with broken logs being pushed off the IronPort. My setup involves a cluster of Ironports set to do syslog push to a remote host that uses rsyslog. Local logs generated by rsyslog are referenced by a splunk forward server and sent t...

Resolved! Ironport cisco esa

Dear all. while reading ironport esa documentation I faced recommended option by cisco as follow. Maxsimum message size to scan 3M So, what about hackers send malicious email that's capacity is more than 3M?Will it not be scanned? That fake email wil...

Hello Email Security Community,Perhaps this question was asked many times and I did do my best to search through the whole forum.I followed an advice but still, scratching my head trying to understand what is wrong.I need to whitelist a specific emai...

Hello,I am creating an IronPrt monitoring script using SNMP. Is it possible to collect the following information with SNMP?Received Email AccuracyNumber of emails sentQuarantined EmailEmails with detected virusBlocked emailsSPAMThis information needs...

Dear All,  after upgrade to the latest version i received may alert about network as below...  The updater has been unable to communicate with the update server for at least 1h. Unable to connect to the Cisco Aggregator Server.Details: (6, 'Could not...

odweik by Level 1
  • 2167 Views
  • 1 replies
  • 0 Helpful votes

Hello dear community, We would like to check if it is possible to check the MX registry for the senders. I know that the ESAs have an option to check sender IP, but as far as I know that verification only validates if the sender IP  have a domain ass...

Hi, we recently found a lot of blocked connection to our Cisco C100V - Cloud Email Security Appliance due to TLS error.  Any help is greatly appreciated. Many thanks!! This is my first time to post question in this community. Sorry that if I posted i...