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Important Announcements

Cisco Secure Email Add-Ins No Longer Supported on Microsoft Outlook 2019

This is to inform you that, effective October 14, 2025, Microsoft Outlook 2019 is no longer supported for the Secure Email Encryption Service Add-In and Secure Email Submission Add-In.

To continue using these Add-Ins, we recommend upgrading to Microsoft 365. Starting October 2025, download and install the new manifest for:

- Secure Email Encryption Service Add-In from the CRES Admin Dashboard

- Secure Email Submission Add-In from the Cisco Software Download Portal

After downloading the manifests, follow the instructions provided in the Submission and Encryption Add-In guides. For more information, see: Cisco Email Encryption - End-User Guides.

TLS 1.0/1.1 Deprecation from AsyncOS for Secure Email Gateway, Starting version 16.5

We would like to inform you that starting with the AsyncOS 16.5 release, TLS versions 1.0 and 1.1 will no longer be available as configuration options in both the CLI and GUI.

To ensure secure email delivery and receipt, you should use TLS versions 1.2 and 1.3. These versions can be configured via the sslconfig CLI command or through the System Administration > SSL Configuration menu in the user interface.

For detailed instructions on updating TLS versions, please refer to the “System Administration” section of the User Guide for AsyncOS 16.0.x for Cisco Secure Email Gateway.

 

Forum Posts

Cisco has released Email Security AsyncOS version 12.1 on 8th April 2019. This release includes major enhancements to the Intelligent Multi Scan (IMS) feature to improve overall spam detection efficacy. Customers using the IMS feature on older AsyncO...

Hi!I have an issue where printers using the internal SMTP on our ESA gets blocked with the error "rejected by receiving control".If I check I can see that the host in question has sent around 50 emails. All with the same envelope sender but different...

jape0002_ by Level 1
  • 8495 Views
  • 4 replies
  • 0 Helpful votes

Hi Everyone,   We are a Cisco Certified Partner and would like to obtain an Email Security not-for-resale (NFR) license. We are interested to have the Email Security Inbound software bundle. After searching, it seems like NFR is only available for th...

Hello, I already tried to get an Demo lic (45-day) for the Virtual ESA Appliance.  But there is no chance to get this via the licensing / software central. But I can not enter the SN.Do I have to add the SN before ?  

2019-04-05 09_24_42-License Administration Portal.png
yhaas1 by Level 1
  • 1091 Views
  • 1 replies
  • 0 Helpful votes

Issue is iron port intercepts the email then sends to office 365 Office 365 MARKS all as spam since SPF = BAD fail.. all seem to come from IRON whilst the SPF of domain doesnt have that...bob.com sends an email to us, goes to IPort.. iport sends to o...

tbc by Level 1
  • 2357 Views
  • 3 replies
  • 0 Helpful votes

Hi!We have setup notification emails on our SMA (12.0.0.452).  Management interface:Server hostnameAppliance management activated.The ESA sends spam to the quarantine on port 6025 on that interface Public:antispam.domain.comSpamquarantine port 80&443...

jape0002_ by Level 1
  • 2265 Views
  • 2 replies
  • 5 Helpful votes