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Important Announcements

Cisco Secure Email Add-Ins No Longer Supported on Microsoft Outlook 2019

This is to inform you that, effective October 14, 2025, Microsoft Outlook 2019 is no longer supported for the Secure Email Encryption Service Add-In and Secure Email Submission Add-In.

To continue using these Add-Ins, we recommend upgrading to Microsoft 365. Starting October 2025, download and install the new manifest for:

- Secure Email Encryption Service Add-In from the CRES Admin Dashboard

- Secure Email Submission Add-In from the Cisco Software Download Portal

After downloading the manifests, follow the instructions provided in the Submission and Encryption Add-In guides. For more information, see: Cisco Email Encryption - End-User Guides.

TLS 1.0/1.1 Deprecation from AsyncOS for Secure Email Gateway, Starting version 16.5

We would like to inform you that starting with the AsyncOS 16.5 release, TLS versions 1.0 and 1.1 will no longer be available as configuration options in both the CLI and GUI.

To ensure secure email delivery and receipt, you should use TLS versions 1.2 and 1.3. These versions can be configured via the sslconfig CLI command or through the System Administration > SSL Configuration menu in the user interface.

For detailed instructions on updating TLS versions, please refer to the “System Administration” section of the User Guide for AsyncOS 16.0.x for Cisco Secure Email Gateway.

 

Forum Posts

Hi,   We are migrating our architecture from ESA to CES.   We are wondering how to redirect email traffic from the CES cloud platform to our mail servers in our LAN:   Should we redirect to our public IP with a port translation ?   Should we keep our...

sam cook by Spotlight
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  • 3 replies
  • 0 Helpful votes

I created a spoofed email policy per this KB https://www.cisco.com/c/en/us/support/docs/security/email-security-appliance/200166-Quarantine-Spoofed-Email-Messages-on-the.html And so far it is working.  But how is spoofed email different from forged e...

Navar by Level 1
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  • 1 replies
  • 0 Helpful votes

Followed the "Detect Spoofed Email Message" article. https://www.cisco.com/c/en/us/support/docs/security/email-security-appliance/200166-Quarantine-Spoofed-Email-Messages-on-the.html   But when we get to Create a Message Filter using the CLI, we can'...

Navar by Level 1
  • 2006 Views
  • 3 replies
  • 0 Helpful votes

Dear All I am start using ironport recently. But found out that it only eble to communicate via 25. It is a none encrypted connection. Can i use encrypted connect between Exchange (my mail server) and ironport? My 2nd question is if i use ironport en...

rockbd by Level 1
  • 1889 Views
  • 3 replies
  • 0 Helpful votes

Hello all, hopefully an easy question here.   I just wanted to get a confirmation that enabling DMARC on the Ironport appliance is going to work the way I envision it working. Assume you have a DMARC compliant domain and it is already in reject mode,...

Hello Support, We have received from Ironport an alert "The Warning message is:   The python was restarted due to an error. A debug file was generated for troubleshooting. Please contact your authorized support center.   Version: 11.0.0-274" Do you h...

hi expert   kindly i need your help regarding the value of selector of DKIM as my configuration as below:   Ø  SPF Record o   test.com   TXT     v=spf1 mx:esa1-test.com ip4:1.1.1.1 ~all Ø  DKIM Record o   selector1._domainkey.test.com        TXT     ...

elbeshti by Level 1
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  • 3 replies
  • 0 Helpful votes

Good morning, We are currently running Cisco Cloud Email Security.  Over the past week or 2, we have noticed some slowness with AMP File Analysis scanning.  Previously, it would take 10 - 15 minutes for a scan of an email attachment.  We have a 1 hou...