Email Security

When trying to report a message as spam the latest reporting plugin displays the message " Failed to report this message."  I've uninstalled the older version and installed the latest CiscoEmailReporting-1-0-0-041.exe.  I'm running Outlook 2016.  I h...

Hi Support team,   What is the best way to enable outbound relay to couple of external hosts of all the outgoing emails?

We have a double C170 ESA cluster on two different locations with separate internet connections. Incoming mail is redundant with two different MX records. Both cluster members send mail using DNS. How can I configure both ESA to use the other cluster...

Hi, For configuring the management interface IP for Cisco Ironport device, should it be on the public IP address or private IP address? Could you please confirm the IP address desing for the ironport management interface? thanks arman

I hope someone can give me a hand. We have an IronPort C170. We have an outgoing content filter set up to encrypt emails based on keywords. I read another post that states this problem can happen if the string is done incorrectly, but based on that, ...

Over night our incomming e-mail stopped being received at around 16:00 CST.  I suspect the messages were sitting on the Ironport ESA.  Somehow this morning e-mail started to be delivered at about 9:36 CST.  Is there some way to determine from the Iro...

Hello,   When we send meeting requests to another organization the requests are not arriving at the recipient. Just an empty email with 2 attachments. When I remove the ESA-disclaimer, it´s working.   I tried to change these settings: ---------------...

Hello,   Some of my users received a phishing email, the email looks like below.   From: my-domain.com <admin@bad-domain.com>   Is there a way that we can filter the "From: my-domain.com"in the Content Filter?   Thanks.

Hi Guys,   I was wondering, I've can't seem to find the PAK email which contains the URL, AMP and IPS (TAMC), is there a way that I can get them from the license portal or any other way?    Thanks.   Joshua

So we have been running the AMP add-on for our Cisco Cloud Email Security appliance.  We have noticed (and so have users) that when an email is needed to be uploaded to TALOS for analysis.  There is an average of a 5-7 minute delay before a verdict i...

  Hello, Why email body info are not visible anymore in SMA 11.5 POV quarantine ? Body info is very usefull for security team to analyse threat directly on the appliance and remove doubt on false positive emails. Regards

Hello.I use:Product: Cisco IronPort C370 Messaging Gateway (tm) ApplianceModel: C370Version: 11.0.1-027Build Date: 2017-11-07Install Date: 2018-02-05 11:08:47BIOS: 2.2.17RAID: 1.21.02-0528, 2.01.00, 1.02-014BRAID Status: OptimalRAID Type: 1BMC: 1.85 ...