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Important Announcements

Cisco Secure Email Add-Ins No Longer Supported on Microsoft Outlook 2019

This is to inform you that, effective October 14, 2025, Microsoft Outlook 2019 is no longer supported for the Secure Email Encryption Service Add-In and Secure Email Submission Add-In.

To continue using these Add-Ins, we recommend upgrading to Microsoft 365. Starting October 2025, download and install the new manifest for:

- Secure Email Encryption Service Add-In from the CRES Admin Dashboard

- Secure Email Submission Add-In from the Cisco Software Download Portal

After downloading the manifests, follow the instructions provided in the Submission and Encryption Add-In guides. For more information, see: Cisco Email Encryption - End-User Guides.

TLS 1.0/1.1 Deprecation from AsyncOS for Secure Email Gateway, Starting version 16.5

We would like to inform you that starting with the AsyncOS 16.5 release, TLS versions 1.0 and 1.1 will no longer be available as configuration options in both the CLI and GUI.

To ensure secure email delivery and receipt, you should use TLS versions 1.2 and 1.3. These versions can be configured via the sslconfig CLI command or through the System Administration > SSL Configuration menu in the user interface.

For detailed instructions on updating TLS versions, please refer to the “System Administration” section of the User Guide for AsyncOS 16.0.x for Cisco Secure Email Gateway.

 

Forum Posts

  Important: Migrate from Secure Email Virtual C100V Models to Avoid McAfee-Related Issues Dear Valued Customer, We are reaching out to ensure your Cisco Secure Email environment continues to operate at optimal performance and reliability. As worklo...

dmccabej by Cisco Employee
  • 1500 Views
  • 2 replies
  • 0 Helpful votes

Dear Forum,I am "REALLY" struggling with this.I am NOT a Unix expert.But I am comfortable at a command line.I am trying desperately to download to my Windows 7 computer an LDAP_Debug log file to troubleshoot a LDAP error email message that my Ironpor...

rockyhabeeb by Community Member
  • 9538 Views
  • 5 replies
  • 0 Helpful votes

Hello, I am working on setting up our return addresses on the IronPort and was wondering how others handle these emails.  Do you just have a mailbox that the Mailer-Daemon emails go to?  Do you separate each of these to there own mailbox? Thanks! S...

Hi I am running virtualized ESA and after I configured the LDAP and committed the changes, I was no longer able to access the LDAP GUI. I got the following error: Application Error An application error has occurred and has been logged to the GUI log....

pauls7490 by Community Member
  • 1181 Views
  • 2 replies
  • 0 Helpful votes

I have 1 Ironport and 2 lines for outgoing/incoming to internet.  Both lines using different ISP Ironport host configured mail.domain.com mx record - 10 Pref - mail.domain.com - 100.100.100.100 mx record - 20 Pref - mail2.domain.com - 101.101.101.10...

shwufai.lai by Community Member
  • 5738 Views
  • 12 replies
  • 0 Helpful votes

Hello everyone, our partners asked us the certificate in PEM or CER format. They would like to extract the public key of our ESA (using the java tool "keytool"). In: Network-> Certifcates-> Export Certificate I inserted a password and export. But the...

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