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Important Announcements

Cisco Secure Email Add-Ins No Longer Supported on Microsoft Outlook 2019

This is to inform you that, effective October 14, 2025, Microsoft Outlook 2019 is no longer supported for the Secure Email Encryption Service Add-In and Secure Email Submission Add-In.

To continue using these Add-Ins, we recommend upgrading to Microsoft 365. Starting October 2025, download and install the new manifest for:

- Secure Email Encryption Service Add-In from the CRES Admin Dashboard

- Secure Email Submission Add-In from the Cisco Software Download Portal

After downloading the manifests, follow the instructions provided in the Submission and Encryption Add-In guides. For more information, see: Cisco Email Encryption - End-User Guides.

TLS 1.0/1.1 Deprecation from AsyncOS for Secure Email Gateway, Starting version 16.5

We would like to inform you that starting with the AsyncOS 16.5 release, TLS versions 1.0 and 1.1 will no longer be available as configuration options in both the CLI and GUI.

To ensure secure email delivery and receipt, you should use TLS versions 1.2 and 1.3. These versions can be configured via the sslconfig CLI command or through the System Administration > SSL Configuration menu in the user interface.

For detailed instructions on updating TLS versions, please refer to the “System Administration” section of the User Guide for AsyncOS 16.0.x for Cisco Secure Email Gateway.

 

Forum Posts

  Important: Migrate from Secure Email Virtual C100V Models to Avoid McAfee-Related Issues Dear Valued Customer, We are reaching out to ensure your Cisco Secure Email environment continues to operate at optimal performance and reliability. As worklo...

dmccabej by Cisco Employee
  • 880 Views
  • 2 replies
  • 0 Helpful votes

Resolved! DMARC Notification

Dear All , We are using ESA in our network , we have end user notification is available for SPF/DKIM . Same like we have enabled the DMARC policy for the incoming mail , and put the action to quarantine .Is there any way we can add end user notificat...

Are there any plans for IronPort to implement Sender Rewriting Scheme in AsyncOS? I'm personally not a big fan of SPF and SRS, but like it or not they're being deployed. We use a C300 to operate a mail forwarding service for our alumni (we get the fo...

Hello Community I'm following the doc https://www.cisco.com/c/dam/en/us/td/docs/security/content_security/virtual_appliances/Cisco_Content_Security_Virtual_Appliance_Install_Guide.pdf we have 3 interfaces for the virtual appliance. During configurati...

We are in the process of installing a new appliance in a datacenter. The appliance has been licensed and all firewall ports have been opened. We are getting updates from Anti-Spam, Anti-Virus and all other services.At this moment we have an issue upd...

Siebe by Level 1
  • 4107 Views
  • 6 replies
  • 5 Helpful votes

The Warning message is:   The case application tried and failed 3 times to successfully complete an update. This may be due to a network configuration issue or temporary outage.   Version: 9.7.1-066 Serial Number: Timestamp: 27 Aug 2018 09:06:51 -04...

pbabu6001 by Level 1
  • 5533 Views
  • 4 replies
  • 0 Helpful votes

Hi all,i'm testing ESA for outgoing email sending, just configured LDAP and it works.The problem is if i set as sender addres "myboss@company.com" it will send the email even if i am not in right to do this!Since i am only authorized to send email fr...

Hi, we have a lot of undeliverabled DMARC reports (about one hundred daily). What could I do with it? (eg. there is a DMARC record in DNS for mihanbrooz.com domain, with rua=mailto:admin@mihanbrooz.com, but there is no MX record for this domain. So o...

flyok by Level 1
  • 4250 Views
  • 6 replies
  • 0 Helpful votes

Ask Me Anything Forum This event is a chance to review how customers of all sizes face the same daunting challenge: email is simultaneously the most important business communication tool and the leading attack vector for security breaches. Cisco Secu...

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