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Monitoring for Cisco Service Portal on WebLogic

Hello Support Community,

Our team is looking at enabling monitoring for Cisco Service Portal 9.4 + patch 4d on a WebLogic Server 10.3.5.0 environment.

We currently have this setup:

  • RequestCenter is active/active on HostA & HostB
  • RequestCenter is accessed via VirtualHostA (reqctr_cluster)
  • ServiceLink is active/passive on HostC & HostD
  • ServiceLink is accessed via VirtualHostB (svclnk-cluster)

What is the recommended way to monitor RequestCenter and ServiceLink in this WebLogic environment?

Do let me know if a TAC case needs to be opened.

The physical architecture diagram is available upon request.

Thanks

Mark Rameshwar

San Jose, CA

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