03-28-2013 11:30 AM - modifié 03-16-2019 04:30 PM
Hello all!
Firstly please let me thank you sincerely for your assistance in advance! This issue has been making me pull my red hair out!!!!
Alright, so here is the situation:
I work as an IT admin for a doctors office. Our current phone system is old and (almost) dead, and it is imperative that we get a working system asap. I am not a cisco expert as will likely become apparent, however I do have a working knowledge of IOS. We purchased a 2811 w/VIC2-4FXO, AIM-CUE, 4 7960's, and 7 7940's. Unfortunately the router was sent without any PVDM memory, so we then purchased a bundle with a 2611XM w/Voice2V (VIC-2FXS/FXO), Catalyst 3500XL, and 2 2620's (no idea why those are needed). As we have no need for voicemail (we DO need auto-attendant), my plan was to plug the 3 analog phone lines into the 2811's FXO card, while switching the PVDM from the 2611XM to the 2811 (according to a cisco chart, the PVDM module is cross compatible). Unfortunately the 2811 is showing no dsp resources available. Also, while I was able to successfully configure the AIM-CUE to the point where the IP address is accessable from an external computer, it simply redirects to the CME GUI, which apparently is broken (the View Window icon is all that populates after User/Secret is entered on the GUI). I could place the PVDM module back in the 2611XM, however I have no idea how to make the two share resources, or even if it is possible...I would be willing to do a write erase and start from scratch if needed, but would greatly appreciate some step-by-step troubleshooting assistance if possible!
Here is the running-config on the 2811:
AIM-CUE# exit
Session closed
[Connection to 10.1.1.6 closed by foreign host]
SOEC-AIM#sh voice dsp
DSP DSP DSPWARE CURR BOOT PAK TX/RX
TYPE NUM CH CODEC VERSION STATE STATE RST AI VOICEPORT TS ABORT PACK COUNT
==== === == ======== ========== ===== ======= === == ========= == ===== ============
SOEC-AIM#show running-config
Building configuration...
Current configuration : 2822 bytes
!
version 15.1
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname SOEC-AIM
!
boot-start-marker
boot-end-marker
!
logging discriminator ENV severity drops 4 facility drops ENVMON mnemonics drops FAN_LOW_RPM
logging buffered discriminator ENV 4096
logging console discriminator ENV
logging monitor discriminator ENV
enable secret 5 $1$BU..$rxE4OMYMBd9bCRLKWQk0c.
enable password 3135
!
no aaa new-model
no process cpu extended history
no process cpu autoprofile hog
clock timezone central -8
clock summer-time central recurring
!
dot11 syslog
ip source-route
no ip routing
!
!
no ip cef
!
ip dhcp pool LAN
network 192.168.0.0 255.255.255.0
default-router 192.168.0.1
dns-server 10.1.1.30
!
ip dhcp pool voice
host 192.168.0.1 255.255.255.0
client-identifier 0100.0785.5c85.3f
!
ip dhcp pool VOICE
option 150 ip 192.168.0.1
default-router 192.168.0.1
!
!
no ip domain lookup
ip domain name SOEC
ip multicast-routing
no ipv6 cef
multilink bundle-name authenticated
!
!
!
!
!
!
!
voice class codec 1
codec preference 1 g711ulaw
codec preference 2 g711alaw
codec preference 3 clear-channel
codec preference 4 g729r8
!
!
voice register global
mode cme
max-pool 2
load 7960-7940 pos3-06-0-00
file text
create profile sync 0009324384894473
!
voice register pool 1
!
!
!
!
voice-card 0
dspfarm
dsp services dspfarm
!
!
!
!
!
license udi pid CISCO2811 sn FTX1030A49Q
username cmeadmin privilege 15 secret 5 $1$GwJP$6yydUvJwUTYN0PPdEOtU5.
!
!
!
!
!
!
!
interface FastEthernet0/0
ip address dhcp
ip nat outside
ip virtual-reassembly
no ip route-cache
duplex auto
speed auto
no cdp enable
no mop enabled
!
interface Service-Engine0/0
ip address 10.1.1.6 255.255.255.0
no ip route-cache
service-module ip address 10.1.1.5 255.255.255.0
service-module ip default-gateway 10.1.1.45
no cdp enable
!
interface FastEthernet0/1
ip address 192.168.0.1 255.255.255.0
ip nat inside
ip virtual-reassembly
no ip route-cache
duplex auto
speed auto
no cdp enable
!
ip forward-protocol nd
!
ip http server
ip http authentication local
no ip http secure-server
ip http path flash:
!
ip route 0.0.0.0 0.0.0.0 FastEthernet0/1
!
!
map-list atm
logging host 192.168.0.1 discriminator ENV
access-list 1 remark INSIDE_IF=FastEthernet0/1
access-list 1 remark SDM_ACL Category=2
access-list 1 permit 192.168.0.0
access-list 1 permit 192.168.0.0 0.0.0.255
!
!
!
control-plane
!
!
!
!
sccp local FastEthernet0/0
sccp
!
!
!
line con 0
exec-timeout 0 0
line aux 0
line 194
no activation-character
no exec
transport preferred none
transport input all
transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
line vty 0 4
password 31351158
login
transport input all
!
scheduler allocate 20000 1000
ntp server 192.168.0.1
end
Message was edited by: Patrick Glenn
le 03-28-2013 12:39 PM
Some additional info which might be helpful:
SOEC-AIM#sh ver
Cisco IOS Software, 2800 Software (C2800NM-IPVOICEK9-M), Version 15.1(1)T, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2010 by Cisco Systems, Inc.
Compiled Mon 22-Mar-10 01:25 by prod_rel_team
ROM: System Bootstrap, Version 12.4(1r) [hqluong 1r], RELEASE SOFTWARE (fc1)
SOEC-AIM uptime is 1 hour, 34 minutes
System returned to ROM by reload at 13:29:08 central Thu Mar 28 2013
System image file is "flash:c2800nm-ipvoicek9-mz.151-1.T.bin"
Last reload type: Normal Reload
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
If you require further assistance please contact us by sending email to
Cisco 2811 (revision 53.51) with 251904K/10240K bytes of memory.
Processor board ID FTX1030A49Q
2 FastEthernet interfaces
1 terminal line
4 Voice FXO interfaces
1 cisco service engine(s)
DRAM configuration is 64 bits wide with parity enabled.
239K bytes of non-volatile configuration memory.
507024K bytes of ATA CompactFlash (Read/Write)
License Info:
License UDI:
-------------------------------------------------
Device# PID SN
-------------------------------------------------
*0 CISCO2811 FTX1030A49Q
SOEC-AIM#sh diag 0
Slot 0:
C2811 Motherboard with 2FE and integrated VPN Port adapter, 2 ports
Port adapter is analyzed
Port adapter insertion time 01:36:55 ago
EEPROM contents at hardware discovery:
PCB Serial Number : FOC10273GMZ
Hardware Revision : 1.0
Top Assy. Part Number : 800-26920-02
Board Revision : A0
Deviation Number : 0
Fab Version : 03
RMA Test History : 00
RMA Number : 0-0-0-0
RMA History : 00
Processor type : 87
Hardware date code : 20060707
Chassis Serial Number : FTX1030A49Q
Chassis MAC Address : 0018.731e.13a0
MAC Address block size : 24
CLEI Code : COM3C00BRA
Product (FRU) Number : CISCO2811
Part Number : 73-10258-04
Version Identifier : V03
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF C1 8B 46 4F 43 31 30 32 37 33 47 4D 5A 40
0x10: 03 E7 41 01 00 C0 46 03 20 00 69 28 02 42 41 30
0x20: 88 00 00 00 00 02 03 03 00 81 00 00 00 00 04 00
0x30: 09 87 83 01 32 1A 23 C2 8B 46 54 58 31 30 33 30
0x40: 41 34 39 51 C3 06 00 18 73 1E 13 A0 43 00 18 C6
0x50: 8A 43 4F 4D 33 43 30 30 42 52 41 CB 8F 43 49 53
0x60: 43 4F 32 38 31 31 20 20 20 20 20 20 82 49 28 12
0x70: 04 89 56 30 33 20 D9 02 40 C1 FF FF FF FF FF FF
WIC Slot 3:
2nd generation - FXO Voice daughter card (4 port)
Hardware Revision : 4.1
Top Assy. Part Number : 800-21589-01
Board Revision : D0
Deviation Number : 0-0
Fab Version : 04
PCB Serial Number : FOC081533NC
RMA Test History : 00
RMA Number : 0-0-0-0
RMA History : 00
Version Identifier : V
Product (FRU) Number : VIC2-4FXO=
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF 40 00 4C 41 04 01 C0 46 03 20 00 54 55 01
0x10: 42 44 30 80 00 00 00 00 02 04 C1 8B 46 4F 43 30
0x20: 38 31 35 33 33 4E 43 03 00 81 00 00 00 00 04 00
0x30: 89 56 00 00 00 FF FF FF FF FF FF FF FF FF FF FF
0x40: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
AIM Module in slot: 0
Service Engine AIM: 0
Hardware Revision : 1.0
Top Assy. Part Number : 800-20063-05
Board Revision : B0
Deviation Number : 0
Fab Version : 05
PCB Serial Number : FOC11200C2H
RMA Test History : 00
RMA Number : 0-0-0-0
RMA History : 00
Product (FRU) Number : AIM-CUE
Version Identifier : V02
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF 40 03 8E 41 01 00 C0 46 03 20 00 4E 5F 05
0x10: 42 42 30 88 00 00 00 00 02 05 C1 8B 46 4F 43 31
0x20: 31 32 30 30 43 32 48 03 00 81 00 00 00 00 04 00
0x30: CB 87 41 49 4D 2D 43 55 45 89 56 30 32 20 FF FF
0x40: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
--ANY assistance would be greatly appreciated...thank you Cisco Community!
le 03-29-2013 06:11 AM
Hi Patrick.
What kind of pvdm have you placed in 2811?
Let me know
Carlo
le 03-30-2013 01:07 PM
Hi
With existing configuration, you need pvdm 2-8 , or 2-16.
if U have above, I hope can help next steps
le 03-30-2013 01:11 PM
Beside the current issue.
If you want safe and fast results for your telephone system, hire a reputable consultant or UC certfied Cisco partner. Otherwise be prepared in having a frustrating expereince and poor results when trying "do it yourself".
Découvrez et enregistrez vos notes préférées. Revenez pour trouver les réponses d'experts, des guides étape par étape, des sujets récents et bien plus encore.
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