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fax line configuration on fxo port

Hi All,

I am configuring analog fax line on fxo port on cisco 2811.The fax coming on fxo port sholud go to Rightfax server temporarily.

and later i have to change it to physical fax machine connected on fxs port.fax number is 02-8032388

my example config is like below

Please guide me to achive the above configuration

voice translation-rule 5  ( for outgoing)

rule 1 /^77\(.......\)/ /\1/

rule 2 /^77\(.........\)/ /\1/

rule 3 /^77\(............\)/ /\1/

rule 4 /^77\(..........\)/ /\1/

voice translation-rule 6  ( for incmoing)

rule 1 /^238\(.\)/ /02803\1/

voice translation-profile OUT_FAX

translate calling 6

translate called 5

voice-port 0/1/0

supervisory disconnect dualtone mid-call

no battery-reversal

input gain -3

output attenuation -3

echo-cancel coverage 32

cptone BE

timeouts initial 5

timeouts interdigit 3

timeouts call-disconnect 3

timeouts ringing 5

timeouts wait-release 1

timing hookflash-out 500

timing guard-out 300

timing sup-disconnect 50

connection plar opx 8032388

impedance complex2

description " TO FAX LINE"

caller-id enable

dial-peer voice 78 voip

description **to FAX SERVER**

destination-pattern 8032388

session target ipv4:192.168.12.73

codec g711alaw

no vad

dial-peer voice 11 voip

description **Outgoing FAX to PSTN

translation-profile outgoing OUT_FAX

destination-pattern 77.T

dial-peer voice 79 pots

incoming called-number .

direct-inward-dial


Thanks in advance.......

11 Replies 11

any one there to solve this issue...

To send to fax server, you will need to configure T.38.

i am not able to configure this command on router

fax protocol t38 ls-redundancy 2 hs-redundancy 0 fallback none

You are not giving enough details.

Hi Paolo,

i am attaching router config here, please if you need any additional information i can put it here.

Hi Mr.Paolo,

this is the dubug message from router

Mar 30 12:19:17.694: //-1/E09E1A088201/CCAPI/cc_api_display_ie_subfields:

   cc_api_call_setup_ind_common:

   cisco-username=

   ----- ccCallInfo IE subfields -----

   cisco-ani=

   cisco-anitype=0

   cisco-aniplan=0

   cisco-anipi=0

   cisco-anisi=0

   dest=8355606

   cisco-desttype=0

   cisco-destplan=0

   cisco-rdie=FFFFFFFF

   cisco-rdn=

   cisco-rdntype=0

   cisco-rdnplan=0

   cisco-rdnpi=0

   cisco-rdnsi=0

   cisco-redirectreason=0   fwd_final_type =0

   final_redirectNumber =

   hunt_group_timeout =0

*Mar 30 12:19:17.694: //-1/E09E1A088201/CCAPI/cc_api_call_setup_ind_common:

   Interface=0x46ABCCD0, Call Info(

   Calling Number=,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Scree                                                                                        ned, Presentation=Allowed),

   Called Number=8032388(TON=Unknown, NPI=Unknown),

   Calling Translated=FALSE, Subscriber Type Str=RegularLine, FinalDestinationFl                                                                                        ag=TRUE,

   Incoming Dial-peer=79, Progress Indication=ORIGINATING SIDE IS NON ISDN(3), C                                                                                        alling IE Present=FALSE,

   Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALS                                                                                        E), Call Id=-1

*Mar 30 12:19:17.694: //-1/E09E1A088201/CCAPI/ccCheckClipClir:

   In: Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Present                                                                                        ation=Allowed)

*Mar 30 12:19:17.698: //-1/E09E1A088201/CCAPI/ccCheckClipClir:

   Out: Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presen                                                                                        tation=Allowed)

*Mar 30 12:19:17.698: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Mar 30 12:19:17.698: :cc_get_feature_vsa malloc success

*Mar 30 12:19:17.698: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Mar 30 12:19:17.698:  cc_get_feature_vsa count is 1

*Mar 30 12:19:17.698: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Mar 30 12:19:17.698: :FEATURE_VSA attributes are: feature_name:0,feature_time:1                                                                                        185480024,feature_id:227

*Mar 30 12:19:17.698: //227/E09E1A088201/CCAPI/cc_api_call_setup_ind_common:

   Set Up Event Sent;

   Call Info(Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, P                                                                                        resentation=Allowed),

   Called Number=8032388(TON=Unknown, NPI=Unknown))

*Mar 30 12:19:17.698: //227/E09E1A088201/CCAPI/cc_process_call_setup_ind:

   Event=0x4672AAF8

*Mar 30 12:19:17.702: //227/E09E1A088201/CCAPI/ccCallSetContext:

   Context=0x478DEA90

*Mar 30 12:19:17.702: //227/E09E1A088201/CCAPI/cc_process_call_setup_ind:

   >>>>CCAPI handed cid 227 with tag 79 to app "_ManagedAppProcess_Default"

*Mar 30 12:19:17.706: //227/E09E1A088201/CCAPI/ccCallProceeding:

   Progress Indication=NULL(0)

*Mar 30 12:19:17.706: //227/E09E1A088201/CCAPI/ccCallSetupRequest:

   Destination=, Calling IE Present=FALSE, Mode=0,

   Outgoing Dial-peer=77, Params=0x478DF958, Progress Indication=ORIGINATING SID                                                                                        E IS NON ISDN(3)

*Mar 30 12:19:17.706: //227/E09E1A088201/CCAPI/ccCheckClipClir:

   In: Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Present                                                                                        ation=Allowed)

*Mar 30 12:19:17.706: //227/E09E1A088201/CCAPI/ccCheckClipClir:

   Out: Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presen                                                                                        tation=Allowed)

*Mar 30 12:19:17.706: //227/E09E1A088201/CCAPI/ccCallSetupRequest:

   Destination Pattern=8032388, Called Number=8032388, Digit Strip=FALSE

*Mar 30 12:19:17.706: //227/E09E1A088201/CCAPI/ccCallSetupRequest:

   Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentatio                                                                                        n=Allowed),

   Called Number=8032388(TON=Unknown, NPI=Unknown),

   Redirect Number=, Display Info=

   Account Number=, Final Destination Flag=TRUE,

   Guid=E09E1A08-986A-11E2-8201-E5B6D9C506E6, Outgoing Dial-peer=77

*Mar 30 12:19:17.710: //227/E09E1A088201/CCAPI/cc_api_display_ie_subfields:

   ccCallSetupRequest:

   cisco-username=

   ----- ccCallInfo IE subfields -----

   cisco-ani=

   cisco-anitype=0

   cisco-aniplan=0

   cisco-anipi=0

   cisco-anisi=0

   dest=8355606

   cisco-desttype=0

   cisco-destplan=0

   cisco-rdie=FFFFFFFF

   cisco-rdn=

   cisco-rdntype=0

   cisco-rdnplan=0

   cisco-rdnpi=0

   cisco-rdnsi=0

   cisco-redirectreason=0   fwd_final_type =0

   final_redirectNumber =

   hunt_group_timeout =0

*Mar 30 12:19:17.710: //227/E09E1A088201/CCAPI/ccIFCallSetupRequestPrivate:

   Interface=0x46E4B424, Interface Type=1, Destination=, Mode=0x0,

   Call Params(Calling Number=,(Calling Name=)(TON=Unknown, NPI=Unknown, Screeni                                                                                        ng=Not Screened, Presentation=Allowed),

   Called Number=8032388(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,

   Subscriber Type Str=RegularLine, FinalDestinationFlag=TRUE, Outgoing Dial-pee                                                                                        r=77, Call Count On=FALSE,

   Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Appl                                                                                        ication Call Id=)

*Mar 30 12:19:17.710: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Mar 30 12:19:17.710: :cc_get_feature_vsa malloc success

*Mar 30 12:19:17.710: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Mar 30 12:19:17.710:  cc_get_feature_vsa count is 2

*Mar 30 12:19:17.710: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Mar 30 12:19:17.710: :FEATURE_VSA attributes are: feature_name:0,feature_time:1                                                                                        185480240,feature_id:228

*Mar 30 12:19:17.710: //228/E09E1A088201/CCAPI/ccIFCallSetupRequestPrivate:

   SPI Call Setup Request Is Success; Interface Type=1, FlowMode=1

*Mar 30 12:19:17.710: //228/E09E1A088201/CCAPI/ccCallSetContext:

   Context=0x478DF908

*Mar 30 12:19:17.710: //227/E09E1A088201/CCAPI/ccSaveDialpeerTag:

   Outgoing Dial-peer=77

*Mar 30 12:19:17.754: //228/E09E1A088201/CCAPI/cc_api_call_disconnected:

   Cause Value=38, Interface=0x46E4B424, Call Id=228

*Mar 30 12:19:17.754: //228/E09E1A088201/CCAPI/cc_api_call_disconnected:

   Call Entry(Responsed=TRUE, Cause Value=38, Retry Count=0)

*Mar 30 12:19:17.754: //227/xxxxxxxxxxxx/CCAPI/ccCallReleaseResources:

   release reserved xcoding resource.

*Mar 30 12:19:17.754: //228/E09E1A088201/CCAPI/ccCallSetAAA_Accounting:

   Accounting=0, Call Id=228

*Mar 30 12:19:17.754: //228/E09E1A088201/CCAPI/ccCallDisconnect:

   Cause Value=38, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect C                                                                                        ause=38)

*Mar 30 12:19:17.754: //228/E09E1A088201/CCAPI/ccCallDisconnect:

   Cause Value=38, Call Entry(Responsed=TRUE, Cause Value=38)

*Mar 30 12:19:17.754: //228/E09E1A088201/CCAPI/cc_api_get_transfer_info:

   Transfer Number Is Null

*Mar 30 12:19:17.754: //228/E09E1A088201/CCAPI/cc_api_call_disconnect_done:

   Disposition=0, Interface=0x46E4B424, Tag=0x0, Call Id=228,

   Call Entry(Disconnect Cause=38, Voice Class Cause Code=0, Retry Count=0)

*Mar 30 12:19:17.758: //228/E09E1A088201/CCAPI/cc_api_call_disconnect_done:

   Call Disconnect Event Sent

*Mar 30 12:19:17.758: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Mar 30 12:19:17.758: :cc_free_feature_vsa freeing 46A8FE28

*Mar 30 12:19:17.758: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Mar 30 12:19:17.758:  vsacount in free is 1

*Mar 30 12:19:17.758: //227/E09E1A088201/CCAPI/ccCallDisconnect:

   Cause Value=38, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect C                                                                                        ause=0)

*Mar 30 12:19:17.758: //227/E09E1A088201/CCAPI/ccCallDisconnect:

   Cause Value=38, Call Entry(Responsed=TRUE, Cause Value=38)

*Mar 30 12:19:17.758: //227/E09E1A088201/CCAPI/cc_api_get_transfer_info:

   Transfer Number Is Null

*Mar 30 12:19:18.758: //227/E09E1A088201/CCAPI/cc_api_call_disconnect_done:

   Disposition=0, Interface=0x46ABCCD0, Tag=0x0, Call Id=227,

   Call Entry(Disconnect Cause=38, Voice Class Cause Code=0, Retry Count=0)

*Mar 30 12:19:18.762: //227/E09E1A088201/CCAPI/cc_api_call_disconnect_done:

   Call Disconnect Event Sent

*Mar 30 12:19:18.762: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Mar 30 12:19:18.762: :cc_free_feature_vsa freeing 46A8FD50

*Mar 30 12:19:18.762: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Mar 30 12:19:18.762:  vsacount in free is 0

Hi mohamed!

Let try:

Under dial-peer 77 voip:

  fax-relay ecm disable

  fax rate 9600

  fax nsf 000000

  fax protocol t38 ls-redundancy 2 hs-redundancy 0 fallback none


haha, I missed your debug output before add above configuration, with "Call entry (disconnected cause = 38 ... --> Let check H323 connectivity on port 1720 betwen router and fax server, it might be related to network issue

Hi Lan Pham,

Up to my kn knowledge the routing is fine, i can reache to my router and right fax server from anywhere in my network.

but i cannot say totally no network issue becoz the anlog line is connected in a branch and the right fax server is at head office. on the same router pstn phone lines also connected and working fine .

i tried your configuration but i think i missing somewhere...

thanks any way i am geeting rid of the analog line might get a chance to work on SIP line tommorrow as it is almost ready.

but the issue is the fax machine will now be connected on fxs port and sip line will be used to send faxes out.

so one more horrible day awaiting for me.

thankyou all.................

Before you worry about faxes, your voice call is not even completing. This is not a fax issue..This is a call routing problem

The dial-peer the call is matching is dial-peer 77. Is this th destination-pattern on the dial-peer..

The config you sent has a different number on that dial-peer..

dest=8355606

So you need to sort out the call leg of the call first..

Please rate all useful posts

"opportunity is a haughty goddess who waste no time with those who are unprepared"

Please rate all useful posts

Hi aokanlawon,

Yes you are correct the dial-peer dest number you found is the one i am using, which i replaced with a dummy a number but forgot the dialpeer to replace, i am sorry but my intension was not to mislead you .

but now i need to configure 1 line from 100 line sip channel for the fax machine connected to fxs port.

can you help me for that?

thankyou...

Hi Mohammed

you 'r welcomed, but I think the issue here may not be analong or not, it seemed your fax call had not reached fsx port, it is till going on with negotiation with the remote gateway of fax machine.

Note that even your router and fax server can reach each other through your network but it is just the completion of layer 3, meanwhille H323 and SIP signalling working at session layer (layer 5), and information of UDP port for real fax communication is determined in the negotiation of TCP port 1720/5060 (H323/SIP). So, if there is NAT or firewall in between of router and fax server, you first need to make sure the negotiation between router and server go into success, otherwise, your faxing may end up in failure no matter you get rid of analog or not.

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