3905 transfer problems

[pedroferreras]

Hi, sometimes 3905 phones cannot transfer calls: user press tranfer key, dial the extension but nothing happens. The problem is random and disappears resetting the phone.

Callmanager Version:8.6.2.22900-9

Phone version: 9-2-2-0

Thank you.

[V.Naveen Kumar]

Try make factory reset for the IP Phone

[Eugenia_cisco]

Hi, I have the same problem.

CUCM - 9.1.1(a)

3905 - 9-2-2ES7, 9-2-2, 9-2-2ES1

Factory reset doesn' help. Deleting and installing this phone on CUCM doesn' help, too.

It looks like problem with 3905 settings on CUCM, because new phone for the same user becomes to work with the same bug.

Thank you

[garethpeart]

Try updating to the latest Firmware 9.4(1)

Here are the release notes: http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/3905/firmware/9_4_1/english/releasenotes/IP05_BK_3FA956FD_00_3905-release-notes-9_4_1_chapter_00.html#CUIP_TP_FE62450E_00

Gareth

[jfernandorosa]

Hi, I have the same problem!

CUCM 10.5

3905 problem to transfer (firmware CP3905.9-4-1-0 and CP3905.9-2-2-0).

Do you solve the problem?

Regards,

JR.

[Kristinama]

I have the same problem too.

Call Manager Version: 10.0.1

Phone version: CP3905.9-4-1-0

Please can you help me?

Br,

Kristina

[Rodrigo Rosa da Silva]

Hi Kristinama,

This (attached firmware) has resolved my issues. It's a downgrade but dont worry!

I received this firmware from TAC.

[ ]'s