6941 bad time display (one hour behind)

[kayotchunte]

hello,

I'm facing an issue with ipphone 6941 connected on cucm System version: 8.6.2.25900-8  that show me one hour late than the normal time.

phones are loads firmware SCCP69xx.9-4-1-3SR1. i made an upgrade to the last one SCCP69xx.9-4-1-3SR2 but still have the same issue.

can someone help me resolve this bug?

NB: i have also phone 7821 connected to the same cucm with no time issue. on cucm ntp service it's working fine and synchronized successfully. 

thanks for any suggestion. 

Kay

[j.huizinga]

Not sure if you live in Europe, but install the new DST file

Seems an ongoing issue for Cisco and that almost EACH YEAR!

JH

[kayotchunte]

Hi JH,

cucm is located in Europe 

Thank you for your suggestion, i'll try and let you know asap.

Kay

[kayotchunte]

HI,

I successfully install the last available DST file "ciscocm.dst-updater.2015a-el5-00.8.6.2.cop.sgn"

but still facing  same issue. At this point i just have to wait on Monday and see  with the new time that would changed on Sunday night.

thank you.

Kay

[j.huizinga · Accepted solution]

I had several customers that complained last Monday, and I could solve the problem with DST updates for versions 9, 10 and 11 not for a customer that has 8.6

See:

https://supportforums.cisco.com/document/13149961/cucm-dst-time-change-takes-place-week-advance

Seems Cisco hasn't made a DST update for 8.6

Anyway, This Monday all should be OK

Jan