7915 Expansion Module

[Mohamed Raffiudeen]

Hi,

Our CUCM version: 6.1.1.3000-2.

7915 is not displayed under device default settings. I was told to upload firmware for the same. Am trying to upload the below latest files from OS administration-software install/upgrade page.

cmterm-7915.1-0-4.cop.sgn

cmterm-7942_7962-sccp.9-2-3.cop.sgn

Am unable to do the operation: below is the status message

No valid upgrade options were found

Any suggestion pls.

Thanks & Regards,

M.Mohamed Raffiudeen...

[Gajanan Pande]

Well, do you mean you dont see the phone type 7915 while you add a new phone ?

Usually in this case, a device enabler file ( QED ) will be published on CCO but I dont see it there on 7915 download page. If above is the case, I guess you need to get the device enabler from TAC.

Your CUCM version very much supports 7915. Datasheet

GP.

[Mohamed Raffiudeen]

Hi,

Thanks for the reply,

7915 is not available under device default settings,

[Gajanan Pande]

Raffi,

I suggest you reach out to TAC. As there is no device enabler available on CCO for 7915, they might provide you an ES ( or QED itself ) for enabling it on CUCM.

I dont see any other way than this.

Sorry mate !!

GP.

[Rob Huffman]

Hi Raffi,

Just to add a note to the good tips from GP (+5 GP )

It looks like this Device Pack adds support for the 7915 in CUCM 6.1(1)

cmterm-devicepack-6_1_1_3117-3_readme.html

http://www.cisco.com/web/software/282074299/22217/cmterm-devicepack-6_1_1_3117-3_readme.html

When a device is not available via the Add New/Device Defaults you'll always need to

add the whole Device Package rather than the individual firmware.

Cheers!

Rob

[Mohamed Raffiudeen]

Hi Rob & GP,

Thanks mates.

I will try to upload the mentioned device package.

Thanks & Regards,

M.Mohamed Raffiudeen...