7921 Display Options

[Shawn Smith]

Hello All,

     Does anyone know if there is a way to turn off the display on the 7921 when it is placed in the base.  I have acustomer who has the phones throughout her home, including next to her bed.  She would like to turn off the display without removing the phone from the base, because the light bothers her.  Thanks for any info.

Shawn

[Diego Romero Monfort]

Hi Shawn

There is a bug (CSCtd32102) in the 7921 phone with SW version 1.3 that prevents the screen off when the phone is in the crandle

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtd32102

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7925g/firmware/1_4_1/english/release/notes/792x_141.html

is fixed in versions 1.3 (3.2) or later.