06-11-2013 02:28 AM - edited 03-16-2019 05:48 PM
I have an irritating issue with 7925G phones registered to CUCM 7.1.3.30000-1
When you dial for an outside line we have a route pattern set for 9.@ to use the PSTN gateway
So users dial 901234567890 and it dials fine. Although after it starts dialing you do see the 9 dropped on the display.
If you then redial by pressing the green phone button on the 7925G which brings up the last dialled calls list (with no 9 in the number) if you press it again to dial. It calls our operator which is on 0.
This issue does not happen on 6921, 7942, 7945, 7975 i have connected to the same CM. They retain the 9 in the dialled number list.
06-16-2013 11:46 AM
Interesting!
Never heard of it before! will need more information.
Does a TAC case work for you?
Tapan
07-28-2013 07:13 PM
Did you ever figure this out? I've got the same issue but with 7921. CCM 7.1.5 and running theklatest firmware on the 7921.
07-29-2013 02:52 AM
No it's still unresolved. I have not got round to logging a TAC case yet.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide