IP Telephony and Phones

cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Labels

Forum Posts

Hi Team,I'm trying to configure a hunt pilot with the queuing feature. Is there a way to put the caller in the queue even if no group member picks up the call?Right now caller can only enter the queue only when a group membre is busy. When no group m...

Hi Guys,1-What is the best book that teach you contact center express from A to Z, i prefer books more than configuration Guides?2-Also what is the best books for unity connection and unity express ?Please mention authors name with books names.Thanks...

Hello,I've setup a Line Group, Hunt List and a Hunt Pilot and it is working.  When I place a call to my pilot the call rings on the DN's that I have in my Line Group.  Now the problem that I am having is that if a second call comes into that Hunt Pil...

spm by Level 1
  • 476 Views
  • 2 replies
  • 0 Helpful votes