08-01-2012 07:36 AM - edited 03-16-2019 12:29 PM
I've followed the configuration guide for extension mobility, (using a 7925G wireless phone) but when I try to login, (On phone, choose services / choose extension mobility) I get Warning / Not Available.
When I unsubscribe the phone, the Extension Mobility service goes away on the phone, so I know that part is right.
Does anyone know what I'm missing?
Ven
08-01-2012 07:42 AM
Does it work in other phone models?
HTH
java
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www.cisco.com/go/pdihelpdesk
08-01-2012 08:19 AM
Unfortunately, it's the only phone type we have here, so I can't tell.
Ven
08-01-2012 08:27 AM
Is the Extension Mobility service activated/started? Have you completed all of the tasks in the configuration checklist?
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02-06-2019 06:47 PM
Hi Van
I know it is quite dated but we have just discovered this issue at one of our sites with the 7925 phones.
Did you ever end up sorting it out? What was the solution?
Other model phones at the site (desk phones) seem to be working ok.
Look forward to hearing from you if you receive this.
Many thanks in advance!
Johnny
02-08-2019 08:01 AM
Hi there
First thing you should check the configuration for EM and the associated UDP for 7925. Also the most important thing is to verify the database replication (from PUB) between the nodes are good (2)
utils dbreplication runtimestate
Hope this Helps
Cheers
Rath!
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