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Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...

call forwarding.png
Translator by Community Manager
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hello i have in Route Partition : TU_Employees_P and TU_Managers_P i always use TU_Employees_P when i try to call extension to another extension  . i have extension were using in Route Partition tu_employees i have changed to tu_managers ... and i ca...

Abood by Level 1
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I have 2 CUCM 11.5 clusters.   Cluster A, when a parked calls reversion timer expires the caller remains parked and continues to hear MOH, and the phone is alerted every 10 seconds with a single ring.   Cluster B, when a parked calls reversion timer ...

Resolved! RDP x CTI - CUCM

Hello, mates. I looked into all docs about it, however I cannot get my doubt properly solved. Can someone please detail me what is the difference between the Remote Destination Profile and the CTI Remote Device? 1. Do they work together? 2. Can a Jab...

Hello all, Firstly an apology for my lack of technical knowledge in the arena and maybe the incorrect use of terminology.  I work in a satellite office for a company and run basic admin tasks in CCM (System version: 11.5.1.13900-52). My question is w...

ricky7d by Level 1
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I all,My customer recently bought IP Phones 8941 but  I can´t register this phone yet.CUCM version : 8.0.3IP Phone 8941  firmware : cmterm-8941_8945-sccp.9-3-2-11.cop          Activecmterm-894x-qed.9-2-2-0.cop          Activecmterm-894x-sccp.9-2-2-0....

gsilva by Level 1
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Gents,We have around 5000 users in my company. Most of them are using Cisco desk phone and some are using soft phone or both.now, there’s a plan to use Jabber on mobiles, but before I submit my study, I have couple of questions:Can Jabber Apps work o...

Hwasly by Level 1
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Hi, I'm not able to log from MRA using my E-mail address. How to resolve it? My account is iantra123@domain.local  (it is my domain in local, not resolved on internet) My email(URI) address is Antra.Antra@internetresolvabledomain.com If I'm login fr...

iantra123 by Level 3
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