8945 Auto Reg upgrades firmware, then unprovisioned w/o a DN

[rcrumm_2]

HI,

I am running CUCM 10.5.2 and have an issue with Brand New 8945 phones ending up unprovisioned after they upgrade firmware.

They should get a phone number assigned from a range through AR. I checked and there are available AR numbers as well.

This was working two weeks ago.

Thanks,

Randall

[Jaime Valencia]

Try to configure them manually and see if the same happens, if it doesn't, probably there's an issue with auto-registration.

If you face the same issue, it might be related to the phone FW.

And I have to ask, exactly how did you checked there were AR numbers available???