07-11-2011 06:02 AM - edited 03-16-2019 05:53 AM
I've set my 9951 display parameters as:
Display On Time: 08:00
Display On Duration: 00:00
Display Idle Timeout: 00:10
Display On When Incoming Call: Enabled
But the display does not come on when the phone rings.
Have I mis-understood the paramters, or is this a feature ?
I'm on CUCM 8.0.3, and the phone is on 9.1 firmware.
Ta.
GTG
07-11-2011 06:28 AM
Hi Gordon,
I don't believe that parameter is valid for the 9951
To conserve power and ensure the longevity of the phone screen display, you can set the display to turn off when it is not needed.
You can configure settings in Cisco Unified Communications Manager Administration to turn off the display at a designated time on some days and all day on other days. For example, you may choose to turn off the display after business hours on weekdays and all day on Saturdays and Sundays.
To turn on the display any time it is off, press the Select button.
When you turn the display on, it remains on until the phone has remained idle for a designated length of time, then it turns off automatically.
Table 8-1 explains the Cisco Unified Communications Manager Administration fields that control when the display turns on and off. You configure these fields in Cisco Unified Communications Manager Administration in the Product Specific configuration window. (You access this window by choosing Device > Phone from Cisco Unified Communications Manager Administration.)
Cheers!
Rob
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