Cisco 9951 phone is not registering with cme 9.1. When I run debug ccsip messages, I am getting below errors
Received:
REGISTER sip:10.20.1.1 SIP/2.0
Via: SIP/2.0/UDP 10.20.1.95:5060;branch=z9hG4bK2bc83d5c
From: <sip:4500@10.20.1.1>;tag=64e9502f6135003a16f1c46d-6ebdacec
To: <sip:4500@10.20.1.1>
Call-ID: 64e9502f-61350022-76a7b59a-6b29b67c@10.20.1.95
Max-Forwards: 70
Date: Fri, 01 Jan 1982 01:24:36 GMT
CSeq: 127 REGISTER
User-Agent: Cisco-CP9951/9.3.2
Contact: <sip:560A550-5A1@10.20.1.95:5060;transport=udp>;+sip.instance="<urn:uuid:00000000-0000-0000-0000-64e9502f6135>";+u.sip!devicename.ccm.cisco.com="SEP64E9502F6135";+u.sip!model.ccm.cisco.com="537";video
Supported: replaces,join,sdp-anat,norefersub,resource-priority,extended-refer,X-cisco-callinfo,X-cisco-serviceuri,X-cisco-escapecodes,X-cisco-service-control,X-cisco-srtp-fallback,X-cisco-monrec,X-cisco-config,X-cisco-sis-6.0.0,X-cisco-xsi-8.0.1
Content-Length: 0
Reason: SIP;cause=200;text="cisco-alarm:14 Name=SEP64E9502F6135 ActiveLoad=sip9951.9-3-2-10.loads InactiveLoad= Last=cm-closed-tcp"
Expires: 3600
007892: *Jun 29 20:01:21.209: //3249/89453B1A937D/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 401 Unauthorized
Via: SIP/2.0/UDP 10.20.1.95:5060;branch=z9hG4bK2bc83d5c
From: <sip:4500@10.20.1.1>;tag=64e9502f6135003a16f1c46d-6ebdacec
To: <sip:4500@10.20.1.1>;tag=5A41B8C-BEA
Date: Tue, 29 Jun 2021 20:01:21 GMT
Call-ID: 64e9502f-61350022-76a7b59a-6b29b67c@10.20.1.95
Server: Cisco-SIPGateway/IOS-15.2.4.M4
CSeq: 127 REGISTER
WWW-Authenticate: Digest realm="all",nonce="532880E400906927",algorithm=MD5,qop="auth"
Content-Length: 0
In debug ccsip events and errors, getting below messages
07898: *Jun 29 20:06:35.357: //3255/56FE05029383/SIP/Event/sact_idle_new_message_register:
ccsip_api_register_ind return value : SIP_SUCCESS
007899: *Jun 29 20:06:35.357: //-1/xxxxxxxxxxxx/SIP/Error/ccsip_reg_search_call_id_table:
No entry found in sipCallID Table
007900: *Jun 29 20:06:35.357: //-1/xxxxxxxxxxxx/SIP/Error/sipSPI_validate_own_ip_addr:
ReqLine IP addr does not match with host IP addr
007901: *Jun 29 20:06:35.357: //3255/56FE05029383/SIP/Error/ccsip_spi_register_incoming_registration:
Registration Authorization failed with authorization header=
007902: *Jun 29 20:06:35.357: //-1/xxxxxxxxxxxx/SIP/Event/sipSPIEventInfo: Queued event from SIP SPI : SIPSPI_EV_REGISTER_RESP
007903: *Jun 29 20:06:35.357: //-1/xxxxxxxxxxxx/SIP/Error/sipSPI_ipip_PassthruContentContainerFreeHelper:
Null ContentQ - Exit
007904: *Jun 29 20:07:07.357: //-1/xxxxxxxxxxxx/SIP/Error/sipConnectionManagerUnregisterCtxtInConnection:
Could not find conn holder for addr=10.20.1.95
007905: *Jun 29 20:07:10.973: //3257/6C3932699385/SIP/Event/sact_idle_new_message_register:
ccsip_api_register_ind return value : SIP_SUCCESS
007906: *Jun 29 20:07:10.973: //-1/xxxxxxxxxxxx/SIP/Error/ccsip_reg_search_call_id_table:
No entry found in sipCallID Table
007907: *Jun 29 20:07:10.973: //-1/xxxxxxxxxxxx/SIP/Error/sipSPI_validate_own_ip_addr:
ReqLine IP addr does not match with host IP addr
007908: *Jun 29 20:07:10.973: //3257/6C3932699385/SIP/Error/ccsip_spi_register_incoming_registration:
Registration Authorization failed with authorization header=
007909: *Jun 29 20:07:10.973: //-1/xxxxxxxxxxxx/SIP/Event/sipSPIEventInfo: Queued event from SIP SPI : SIPSPI_EV_REGISTER_RESP
007910: *Jun 29 20:07:10.973: //-1/xxxxxxxxxxxx/SIP/Error/sipSPI_ipip_PassthruContentContainerFreeHelper:
Null ContentQ - Exit
007911: *Jun 29 20:07:42.973: //-1/xxxxxxxxxxxx/SIP/Error/sipConnectionManagerUnregisterCtxtInConnection:
Could not find conn holder for addr=10.20.1.95
SCCP phones working fine and we have only few 9951 phones. So I am not sure if it issue with 9951 phone or with sip config. Below is SIP config in cme
voice register global
mode cme
source-address 10.20.1.1 port 5060
max-dn 15
max-pool 10
load 9951 sip9951.9-1-1SR1.loads
authenticate register
authenticate realm all
time-format 24
date-format D/M/Y
tftp-path flash:
create profile sync 0089890462651025
camera
video
!
voice register dn 6
number 4500
!
voice register pool 2
id mac 64E9.502F.6135
type 9951
number 1 dn 6
username 4500 password 1234
!
Please help in resolving this issue.
