Add # automatic for end of call

[Hythim Ali El Hadad]

Hi,

We have international calls with ! Pattern

we can cut time-out with IP Phones by pressing # manually

But the contact users in jabber will face this time out that the contact phone numbers not contain the #

I need to know if we can add # automatically at the end of digits using app dial rules or translation pattern to solve the delay when calling international from jabber ?

thanks

Haitham

[Manish Gogna]

Hi Haitham,

Since the application dial rules don't have a setting to append a # at the end of the dialed string, the T302 timer will apply. You may consider lowering the T302 timer to a slightly lower value from the service parameters. If its set to 15 seconds you may lower it to 8-9 seconds and communicate to the users that they will get lesser between entering digits on their phone when making the call. Additionally you may try to create some more specific route patterns to avoid the overlap so that the T302 timer does not come into picture.

Manish

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[Hythim Ali El Hadad]

Hi Manish,

Thanks slot for your reply

I have the T 302 set to 3 sec

but I need a way to send the # automatically for jabber users

Thanks again

Haitham

[Manish Gogna]

Hi Haitham,

I am not aware of any option to do this for jabber, maybe someone else might know and comment.

Manish