Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Have an on going issue with intermittent one way audio between Cisco phones between 2 offices. Calls are internal extension to extension over a MPLS network and in the middle of the conversation one side of the audio drops out. Sometimes the audio wi...
Hello all, We recently upgraded our CUCM from 8.6 to 10.5.2. We are running on temp licenses as we are still working on active UCSS contract.I did run LCU and got this resultUCL Enhanced Plus 15UCL Enhanced 1,498UCL Basic 3UCL Essential 85TP Room 8 A...
I am setting up multiple AA services for a client, all linking back to a single queue service. I have two questions about the config I am working on. Thus far, I have been using http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/bacd/configurat...
Hi,I am having the following problem:When I try to dial an unallocated number from externally, instead of hearing busy tone immediately, it keeps ringing for about 1 minute before it has busy tone. I have done a debug:I am using cisco unified commun...
Hi All, I have configured a new E1 and associated DID range.I am getting ring back for unallocated numbers.There is no matching pattern exist and debug showing unallocated number error.But still I can gett the ring back tone from PSTN. It seems gatew...
Hi Everybody,We just ordered two Cisco 8831 Conference Phones (a new one), which would not boot up after an update it would seem.When initially powering on, both were plugged in via POE (no PS) to our catalyst switches, and they boot up, ran through ...
I just deployed CWMS 2.5 and configured my coworker as Auditor and wanted to change to administrator.I could not find a way to change form Auditor to admin.Whenever, I try to create an admin account for him, the system indicates that the e-mail addre...
Hello community!I have a very common scenario on my UCCX v9 IVR we have something like this: Thanks for calling!!Press 1 for salesPress 2 for HRPress 3 for supportPress 1 for IT SupportPress 2 for Customer Service Everything is fine until you press 3...
Guys,I am trying to configure an MGCP FXO Portamd each time registration is rejected what am i doing wrong. see attached.
Hello Please can some one advise can we use pvdm 2 with pvdm2-adptr on 2911 vg for video conference. regardsRaja
Hello Please can some one advise can we use pvdm 2 with pvdm2-adptr on 2911 vg for video conference. regardsRaja
Hello, I have a BE6k M4 Server and I have the attached BOM showing the licenses.After uploading the cucm licenses, I registered the SX20, CP-8945(qty 2) and DX80 devices. I discovered that I can not do a video conference using the registered device...
Hello,We are currently an all-Cisco user on the network routing, switching, and security side, however, we are an all-Avaya user on the phone, IP phone, and voice communications side. I am fed-up with all the problems we have had with Avaya and woul...
Hi, We just bought a brand new 7821 Phone and wanted to test it internally in our labs.and i attempt to register it and i couldn't find in phone type model 7821 thhanks
I have CUCM 10.5 run on BE6000 and cisco 2921 SRST v 10.0 working as SRST Fallback my problem that when CUCM goes down the phones registered to SRST router but without any ephone -dn assigned to extensions only display fallback at phone screen , I ...
