Something strange I've never seen it before , when I try to add Ext Directory number into CUCM 11.5 and once I finished from typing the extension the page got refresh and viewing range of directory , it asking to enter Directory number as range from XXXX to XXXX and the following appears in the header of this page:
Directory Number Configuration
"Directory Number Configuration has refreshed due to a directory number change. Please click Save button to save the configuration."
please find the attachment
I just finished from the migration from CUCM8.0 to 11.5 , is this a bug in 11.5 ?
Solved! Go to Solution.
The business about the "Directory Number Configuration has refreshed" is a deliberate behavior and one that you want CUCM to do.
What is going on is that when you attempt to create a new DN, CUCM needs to query the database to see if that DN/partition combination already exists. If it does, CUCM will populate the screen with whatever information it already has for that number. This means that after you enter the "new" DN and move to any other field on the page the query will occur against DN/<none> and the page will be refreshed. Then, when you enter a partition for the number the query will occur against DN/<partition> and the screen will refresh again.
*After* the queries are complete is when "Save" is appropriate. Whomever submitted the bug that Ratheesh mentioned did not understand the behavior. It's not that the information needs to be "saved twice". It's that the database must be fully queried before a "Save" will be successful.
In the case of creating a DN range, if one or more DNs in the range already exist CUCM will inform you so that you do not overwrite existing DNs.
The above is thing I think you are attempting to do.
If, while you are on the DN configuration page, you click the "Add New" button you are taken to the DN creation screen, and DNs created there are not associated with a phone. This is what I think you are experiencing.