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Beginner

ALGO 8180 SIP not working

Hello Gurus,

I have an ALGO 8180 SIP alerting device which show registered in CUCM but is not working. Can someone share any document/experinece where you got it working.

Please see the attachemnt where it shows as registrerd with the call manager.

Thank,

Asad Hanif

9 REPLIES 9
Hall of Fame Master

ALGO 8180 SIP not working

How about reaching out to algo for support?

Chris

Re: ALGO 8180 SIP not working

I assume you worked thru this document?


http://www.algosolutions.com/pdf/AN-8180-002.pdf


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Voice CCIE #37771
Participant

ALGO 8180 SIP not working

I've set the 8180 to both ring and page with not much of an issue (as far as I remember!)

Did you follow this guide: http://www.algosolutions.com/pdf/AN-8180-002.pdf

Gareth

Participant

ALGO 8180 SIP not working

Also, check on the alerter's web page "Status" tab. Is it showing successful on the SIP registration line?

Gareth

Highlighted
Beginner

ALGO 8180 SIP not working

Please see the SIP registration status.

Participant

ALGO 8180 SIP not working

Try turning off multicast in Basic Settings > Multicast. Also, Enable "Different Ports for Extensions in Basic Settings > SIP

Gareth

Beginner

ALGO 8180 SIP not working

Thanks Everyone,

This device has to configured as a shared line but we were just assigning the extension to the AlGO devie. I created an extension on a phone and then shared it with ALGO 8180 and that worked.

Asad

Beginner

Re: ALGO 8180 SIP not working

I have a Algo 8180G2 loud ringer and I cannot for the life of me get both loud ringing and paging to work, I followed the instructions everyone listed .algosolutions.com/pdf/AN-8180-002.pdf

 

I made 2 users in CUCM one for paging and one for loud ringing. But only the extension I have configured in CUCM line 1 DN will work with the Algo unit. I tried as suggested above to set the loud ringer as an extension used by another phone but that doesnt work. 

 

I only get this message:

 

PageSuccessful(Extension 4580)
Ring #1Rejected by server.
Check SIP server address & account credentials.
(Extension 4581)
Beginner

Re: ALGO 8180 SIP not working

I found an updated config document on Algo's website. I hope this helps anyone else who finds this thread:

 

http://www.algosolutions.com/pdf/Cisco%20CUCM%2012.0%20Config%20Guide%20for%20Algo%208186%20SIP%20Horn%20Speaker.pdf

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