05-20-2008 11:18 PM - edited 03-15-2019 10:47 AM
Hi all,
Anyone got any design docs or QoS recommendations for when placing ARC server and Console over the WAN? I believe this won't funtion using G.729 but only G.711.
Thanks in advance.
06-05-2008 02:48 PM
I havent got it to hand, but contact the Arc TSC and request the "Arc Design Guide" - there is a section in there about codecs. You're right, G729 and the CTI Ports controlled by Arc do not mix, so you would need a transcoder
Thanks
06-06-2008 01:13 AM
Thanks Bennie, thought you'd be the one to answer this. Regards
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