We are deploying five Cisco IP phones to a cross-state remote office which will connect back to CUCM-BE via phone proxy. We are looking at how to configure e911 routing since there will not be a voice gateway at the remote office.
Has anyone done this and if so, were there any limitations? Is there an e911 registry for VoIP?
In this scenario, all calls (including 911) are going to be sent out the remote gateway. To my knowledge, there is no way to solve this problem without a local gateway. Some people choose to put stickers on the phones stating "Not for emergency servics calls" or something similar.
I'm want to video conference from a Cisco Web Room Kit Pro end point to Virtual Webex and have my customers be able to view/collaborate via Microsoft Teams. What licenses would be required to make this happen?
I am new to UCCX and was just asked to change the queue. Need help designing the new queue. Existing queue:Has 6 agents and all part of the same group. New queue requirements: - Split them into two groups (Group 1 and Group 2)- Put IVR in t...
We recorded an event using Webex Events and when we download it we couldn't see the participants video, only the audio is on.If we watch it throught webex environment the video shows up.Anyone knows what it could be?Download fileOn webex platform
Hey all, Is there a feature that would allow me to disable file transfers, remote control or chat capabilities directly on the Webex Desktop app? Our goal is to restrict these features so that when we connect to an external Webex site from our local ...