Backup Fail on Callmanager 5.1

[cristian.munoz]

Hi, i need you help. I can't to make a backup. The follow message appear:

ERROR: Error, unable to move tar file to: /common/drf/2007-11-12-14-25-28/2007-11-12-14-25-28_SUB-LAFARGECH_CCM_LOCALE.tar,

Pls.see the attachments.

Any idea?

[Pablo Roman Reinoso]

Hi Cristian,

Have you installed the Locale in both or all servers Pub and Sub? How many CCM do you have?

[cristian.munoz]

I'm going to check it.

[andres.pasten]

Hi,

I`m working with Cristian in this instalation. I`ve loaded locale and moh files on both servers, and error still appears.

[Anonymous]

This is bug ID CSCsi87942.

[cristian.munoz]

Hi Adam

In the bug toolkit say does not exist.

Regards.

[andres.pasten]

Hi,

I've made an upgrade to CCM 5.1(3) but it didn't resolve the problem. The message error is the same.

On you post you've said it's a bug, but the ID doesn't work, can you check again the ID?

TIA

[gmorrow]

The but ID is CSCsi80320

We are having the same issue. We are going to be using 5.1.2.3000-2 to fix the issue.

[andres.pasten]

Hi,

We solved this issue with a TAC Case. The upgrade was to 5.1.3-1000 and then I've uploaded again the locale.

When the CCM synchronized the DRS, the issue was solved.

I hope this works for you.

Andres