Hey,
i have a problem in my environment from some reason the backup stop working and i getting error message.
i try to connect to Disaster Recovery page and then to the "Current Status" to check why its failed and after a long time he give error of master agent busy.
i try all this things and i get stuck :
1. restart DRF Master and Local again and again and its not help.
2. check the certificate and the certificate is valid and even the certificate is valid i regenerate the certificate again and its not work.
3. try to restart the Tomcat service and its not help.
4. try to backup from cli and get error : Network request timed out
5. try to download logs from RTMT and check them the only error that i saw is this error :
drfNetServerWorker.run: IOException caught: java.net.SocketException: Connection reset
KeepAlive.run, network disconnect (regular) detected for host [10.200.60.1]
CCMENC::ERROR : Dkey decryption failed. Use recovery mechanism to decrypt data.
someone know what this error mean? there is any other thing to do before open TAC to cisco?
CUCM System version: 11.5.1.15900-18
