IP Telephony and Phones

we have integrated cucm 12.5 & UCCE12.6 with Nagios 5.x for monitoring via SNMP Mibs and able to successfully discover the OIDs.can someone share the plugins/ scripts/ API to be used at Nagios that can be used for monitoring critical components incas...

I have been searching everywhere for the paper insert that I can print out for the 7861. I can't seem to find it anywhere. Can someone send me a link to printable insert?Thanks!                  

I want a to create a very simple AA script but it has been years since I have done any scripting or call routing. Can anyone help with what should be a very straight forward script.1. I want to prompt caller for 3 digits.2. Confirm 3 digits entered c...

So, I’m not super tech oriented, however I am setting up these phones, and for some reason it will not let me connect to my network. When the plug the Ethernet cord into the device, it will power on (POE) but will immediately say network connection f...

Hi,I need your support to configure SIP trunking communication between Cisco ISR 4331 with GS UCM6304A.SIP trunk is configured in the UCM6304A, but I can't do it for the Cisco SR. attached is the Cisco 4331 license. can you guide me with the steps. A...

Hey,i have a problem in my environment from some reason the backup stop working and i getting error message.i try to connect to Disaster Recovery page and then to the  "Current Status" to check why its failed  and after a long time he give error of m...

I have a Cisco CP-8851 with a 3CX PBX that I configured using a SEP file with TFTP. I'm trying to get a workaround method for paging without using CUCM. I'm looking for a method to, when a phone receives a call from a specific extension, automaticall...

Anyone out there have something in place where a cisco IP phone (desk Phone) is connected to a wireless conference speaker.  Situation where a small office with a side table and wants to conference from desk phone using a wireless conference speaker....

Hi, we've implemented Jabber for Windows SSO using ADFS. The customer hoped that the users would not have to re-login to Jabber when their AD password was reset. They expected that the Jabber client configured for SSO would automatically use the wind...

I have a request where the call comes into a PBX, it is forwarded to Cucm through a SIP trunk, then the call is again forwarded to PSTN and then cloud CC.Is it possible to carry the customer ANI through out the call and send it to Cloud CC. We have a...

Hi all,I have C2911 configured with VIC2-2FXO. All is working fine apart from on outbound calls, there is no ringback tone indicating the called partys line is ringing. I am in the UK with Sky's new IP Calling service where there is an FXS port on th...

   I am having a issue when adding a GrandSteam WIFI cordless phone. I am able to register the device and talk fine when calling another Grandstream Phone or Analog phone. my issue is when talking with an Cisco IP phone "all internally" i get one way...

Is there a way to configure a specific user that makes outbound long distance calls from a specific telephone to have to dial a PIN code in order for the call to go thru?

Hello team am from Ghana and my new boss want as to use Mitel 5320 Ip phones in our new office with the Cisco 1900. I need help to configure and also the mitel 5320 won’t boot. I have tried most POE switch’s but don’t boot the phone.i need solutions ...

Hello everyone,We are planning to deploy Jabber (Voice Only) on IPhone and Android smart phones. Everything works perfectely well except when the phones goes in sleep mode. The smart phone gets unregistred from CUCM and any incoming call would be mis...