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Basic IVR configuration at CME ...

Avijit Chowdhury
Beginner
Beginner
Dear All, Can you please give some suggestion how to make Basic IVR at Cisco CME 10.5. Thanks Avijit
6 Replies 6

Manish Gogna
Cisco Employee
Cisco Employee

Hi Avijit,

Please follow the instructions from this guide

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/bacd/configuration/guide/cme40tcl/40bacd.html

 

Manish

- Do rate helpful posts -

Thanks Manish , for reply .

Rolando Valenzuela
Enthusiast
Enthusiast

I love the attached file, is a good reference.

Thanks For reply . Already CME is Up & Running . I just concern about IVR part about CME. Regards Avijit

Mohammed al Baqari
VIP Advisor VIP Advisor
VIP Advisor

Hi,

 

Can I know what are you trying to achieve? Are you looking for basic auto attendant function, in this case you can use BACD configuration which is shared by the team below.

 

If you are looking for advanced stuff, then you need IVR solution. The best suites your case is CUE module to be plugged to your CME with IVR license.

 

The next advanced level is UCCX.

Thanks Baqari, for your reply . I am looking forward to configure basic IVR. Where user will get Basic welcome (Audio)prompt . Then call will find extension . regards Avijit
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