05-27-2015 06:21 AM - edited 03-17-2019 03:09 AM
Dear Friends,
My computer is 64 bits MS Windows 7 Professional. I just downloaded the BAT file from UCM 9.1.2 to my PC, but I can´t work with it because when I tried edit it, it shows:
"The project code of this file should be updated for a systems of 64 bits" (Attached file with error image)
I asked to TAC Cisco and they told me what the BAT file is 32 bits and it doens´t work in a 64 bits computer. Does anyone know how to use this file in a 64 bits computer?
Besta Regards
Claudio Quiroz
Voice Support Engineer
05-27-2015 06:56 AM
You need to run 32-bit office for BAT to work, the Windows OS can be 64-bit, but office needs to be 32-bit.
05-27-2015 07:07 AM
If you want to go to to 32 bits MS Office, you should replace your PC to 32 bits.
Is there anyway to emulate to 32 bits?
Why didn´t Cisco think about this problem?. Today all PCs are 64 bits.
05-27-2015 07:09 AM
No need to replace a PC. You need to get your hands on 32-bit MSFT Office, uninstall 64-bit version and install the 32-bit version of Office. The Windows OS can stay as 64-bit as 64-bit Windows OS supports 32-bit applications.
05-27-2015 07:09 AM
There is actually a Visual Basic modification to make this work in 64-bit as I have used it a few times now.
http://www.wesdijk.net/Blog/Bericht/4/Fix-BAT-tool-for-CUCM-with-Office-2013-64-Bit
05-27-2015 07:15 AM
Brandon, thanks for sharing this, I was not aware of this workaround. Well deserved +5.
05-27-2015 01:33 PM
Hello Brandon,
I have MS Office 2010 in my computer and I did your procedure, but the VBE shows me:
"Compilaton error: Private Sub cmdBrowse_Click() value" The system has detected an ambiguos number.
Could you help me or give me any cloud?
02-08-2018 10:34 AM
Website is no longer available. Anyone have some saved notes they can share?
04-06-2018 11:51 AM
Running into the same issue.
02-10-2021 02:11 PM
Cisco does a poor job with BAT
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