I have a client that is looking to allow internal users to call Locally and Toll-Free. Unfortunately, the CORs available do no allow that without opening full long distance calling.
Internal—Privileges to call numbers that are internal to the organization.
International—Privileges to call all numbers including international numbers.
Local—Privileges to call numbers within the same area code.
Local-Plus—Privileges to call numbers within the same area code with plus dialing.
National—Privileges to call numbers within the same nation code.
National-Plus—Privileges to call numbers within the same nation code with plus dialing.
Does anyone have a work around for this? Pretty well looking for a Local + Toll-Free COR.
You cannot have custom configurations on BE4k. The templates are pre-defined and the only ones that can be used.
Thanks for the quick reply.
Is there any roadmap to add more COR templates? For instance Local and Toll Free is a common ask we run into.
I would call TAC to get a definite answer on that part.
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