05-23-2012 05:45 AM - edited 03-16-2019 11:18 AM
Hi,
We have multiple users here where BLF are configured, and they work to see when the other user is on the phone. Is it also possible to let them show when that phone is ringing?
kind regards,
Tom
Solved! Go to Solution.
05-23-2012 05:53 AM
05-23-2012 05:53 AM
Look into BLF Call Pickup functionallity.
Chris
05-23-2012 06:26 AM
Tom,
+5 to Chris. He has pointed you in the right direction..
Here is a short description of what the BLF call pickup feature does for you..
•
The Busy Lamp Field (BLF) Call Pickup feature allows a user to pick up a call that is directed to the DN that is associated with the BLF button that is configured on the user Cisco Unified IP Phone •The Busy Lamp Field (BLF) Call Pickup feature allows a user to pick up a call that is directed to the DN that is associated with the BLF button that is configured on the user Cisco Unified IP Phone
To configure BLF call pickup use this documentation
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_0_1/ccmfeat/fscpickg.html#wp1095877
And here is a video of the demonstration of how it works..
http://www.youtube.com/watch?v=A0WqQM09Sv4
HTH, please rate useful posts
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