Bulk Administration CUCM

[Sonam]

Hi, 

i have cucm 11.5. i wanted to make changes in MOH for all devices, ip phones,jabber, ... so i did it from bulk administration . But it is not taking effect on devices. Why is it so? do i have to restart anything? 

[aakozlov85]

Hello!

make sure that you are activated your task in job shceduler or verify job status for errors.

[@Syed · Accepted solution]

Is it working when you choose mgrl on the phones? If yes, restart IP Voice Media Streaming App service and see if that helps.

[Chris Deren]

Which settings did you change? The MOH source file on phone or DN drive what other party hears when this phone puts them on hold, the device pool --> MRGL determine which MOH server this device connects to when it is put on hold. What is not working?