12-28-2015 12:15 AM - edited 03-17-2019 05:20 AM
Hi,
I have tried to insert phone using above BAT file. But CUCM 10.5 says
MAC Address/Device Name Error Code Error Description
-----------------------------------------------------------------------------------------
38ED1855F9D6 DEVICE :: Error : 407 The Model type for the specified Product type was not found
38ED1855FA83 DEVICE :: Error : 407 The Model type for the specified Product type was not found
38ED1855FC20 DEVICE :: Error : 407 The Model type for the specified Product type was not found
38ED1855F9FC DEVICE :: Error : 407 The Model type for the specified Product type was not found
38ED1855FA7F DEVICE :: Error : 407 The Model type for the specified Product type was not found
38ED1855FA21 DEVICE :: Error : 407 The Model type for the specified Product type was not found
38ED1855FA36 DEVICE :: Error : 407 The Model type for the specified Product type was not found
38ED1855FA16 DEVICE :: Error : 407 The Model type for the specified Product type was not found
38ED1855FC0C DEVICE :: Error : 407 The Model type for the specified Product type was not found
38ED1855FA0B DEVICE :: Error : 407 The Model type for the specified Product type was not found
Result Summary :
INSERT for 0 PHONES passed.
INSERT for 10 PHONES failed.
End Time : 12/28/2015 19:11:05
Please find the attached txt file.
Regards,
Rajitha
12-28-2015 12:48 AM
Hi Rajitha,
If you are trying to add 7821 ip phones to cucm 10.5.2 please ensure that the latest device pack for cucm 10.5.2 is installed on all cucm servers followed by a cluster reboot.
Manish
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12-28-2015 10:31 PM
Dear Manish,
Thanks for the reply. I have added "Device Type" field and uploaded the bat file. Aslo I have added "SEP" before MAC address and it worked.
Regards,
Rajitha Hettiarachchi
12-29-2015 12:09 AM
Good to know that, thanks for updating the post.
Manish
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