Hi Jagpreet,I did the test

Julio_groeli · ‎07-09-2014

Hello, I have a CME 7.1 with fourteen 7911 ip phones and four 4942 phones.

When I place a call from any phone it gets a busy tone at random times, and I need to call several times to the same number until the call goes through.

Does anyone has experienced that?

Jaime Valencia · ‎07-09-2014

Are they all registered to the same CME??

HTH

java

if this helps, please rate

Julio_groeli · ‎07-09-2014

Yes, they are all registered to the same CME.

yahsiel2004 · ‎07-15-2014

Can you please post your configuration.

HTH Regards, Yosh

Julio_groeli · ‎07-17-2014

Sure, I already posted my configuration in this thread.

Thank you for your reply.

Zekeria Sammantar · ‎07-17-2014

Try using the below command and post the capture for when its working and when you get the busy ringtone.

debug voip ccapi inout

Julio_groeli · ‎07-17-2014

This is the result of debug voip ccapi inout when the getting the busy tone after dialing to an external number:

ul 17 15:19:52.023: //253/9F11465D82DE/CCAPI/cc_api_call_digit_end:
Destination Interface=0x0, Destination Mask=0x3, Destination Call Id=-1,
Source Call Id=253, Digit=4, Duration=100,
Xrule Calling Tag=0, Xrule Called Tag=0, Digit Tone Mode=DTMF
Jul 17 15:19:52.023: //253/9F11465D82DE/CCAPI/cc_api_call_digit_end:
Call Entry(Handoff Depth=0)
Jul 17 15:19:52.027: //253/xxxxxxxxxxxx/CCAPI/ccCallReportDigits:
(callID=0xFD, digit_event=0x0, enable=FALSE, consume=FALSE)
Jul 17 15:19:52.027: //253/9F11465D82DE/CCAPI/ccCallReportDigits:
Enabled=TRUE, Call Id=253
Jul 17 15:19:52.027: //253/xxxxxxxxxxxx/CCAPI/cc_api_call_report_digits_done:
(vdbPtr=0x67935488, callID=0xFD, disp=0, digit_event=0x0, enable=FALSE, consu
me=FALSE)
Jul 17 15:19:52.027: //253/9F11465D82DE/CCAPI/cc_api_call_report_digits_done:
Enabled=TRUE, Disposition=0x0, Interface=0x67935488, Call Id=253
Jul 17 15:19:52.027: //253/9F11465D82DE/CCAPI/cc_api_call_report_digits_done:
Call Entry(Initial Digit Timeout=15000(ms), Inter Digit Timeout=10000(ms))
Jul 17 15:19:52.027: //253/9F11465D82DE/CCAPI/ccCallProceeding:
Progress Indication=NULL(0)
Jul 17 15:19:52.031: //253/9F11465D82DE/CCAPI/ccCallSetupRequest:
Destination=, Calling IE Present=TRUE, Mode=0,
Outgoing Dial-peer=31, Params=0x658B7214, Progress Indication=ORIGINATING SID
E IS NON ISDN(3)
Jul 17 15:19:52.031: //253/9F11465D82DE/CCAPI/ccCheckClipClir:
In: Calling Number=2006(TON=Unknown, NPI=Unknown, Screening=Not Screened, Pre
sentation=Allowed)
Jul 17 15:19:52.031: //253/9F11465D82DE/CCAPI/ccCheckClipClir:
Out: Calling Number=2006(TON=Unknown, NPI=Unknown, Screening=Not Screened, Pr
esentation=Allowed)
Jul 17 15:19:52.035: //253/9F11465D82DE/CCAPI/ccCallSetupRequest:
Destination Pattern=904[45].........., Called Number=90448341064684, Digit St
rip=TRUE
Jul 17 15:19:52.035: //253/9F11465D82DE/CCAPI/ccCallSetupRequest:
Calling Number=2006(TON=Unknown, NPI=Unknown, Screening=Not Screened, Present
ation=Allowed),
Called Number=90448341064684(TON=Unknown, NPI=Unknown),
Redirect Number=, Display Info=Julio
Account Number=, Final Destination Flag=FALSE,
Guid=9F11465D-0CFC-11E4-82DE-D9073BD41B29, Outgoing Dial-peer=31
Jul 17 15:19:52.035: //253/9F11465D82DE/CCAPI/cc_api_display_ie_subfields:
ccCallSetupRequest:
cisco-username=
----- ccCallInfo IE subfields -----
cisco-ani=2006
cisco-anitype=0
cisco-aniplan=0
cisco-anipi=0
cisco-anisi=0
dest=90448341064684
cisco-desttype=0
cisco-destplan=0
cisco-rdie=FFFFFFFF
cisco-rdn=
cisco-lastrdn=
cisco-rdntype=0
cisco-rdnplan=0
cisco-rdnpi=0
cisco-rdnsi=0
cisco-redirectreason=0 fwd_final_type =0
final_redirectNumber =
hunt_group_timeout =0

Jul 17 15:19:52.035: //253/9F11465D82DE/CCAPI/ccIFCallSetupRequestPrivate:
Interface=0x6623758C, Interface Type=6, Destination=, Mode=0x0,
Call Params(Calling Number=2006,(Calling Name=Julio)(TON=Unknown, NPI=Unknown
, Screening=Not Screened, Presentation=Allowed),
Called Number=90448341064684(TON=Unknown, NPI=Unknown), Calling Translated=FA
LSE,
Subscriber Type Str=RegularLine, FinalDestinationFlag=FALSE, Outgoing Dial-pe
er=31, Call Count On=FALSE,
Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Appl
ication Call Id=)
Jul 17 15:19:52.035: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Jul 17 15:19:52.035: :cc_get_feature_vsa malloc success
Jul 17 15:19:52.035: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Jul 17 15:19:52.035: cc_get_feature_vsa count is 2
Jul 17 15:19:52.035: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Jul 17 15:19:52.035: :FEATURE_VSA attributes are: feature_name:0,feature_time:17
41707352,feature_id:338
Jul 17 15:19:52.035: //254/9F11465D82DE/CCAPI/ccIFCallSetupRequestPrivate:
SPI Call Setup Request Is Success; Interface Type=6, FlowMode=1
Jul 17 15:19:52.035: //254/9F11465D82DE/CCAPI/ccCallSetContext:
Context=0x658B71C4
Jul 17 15:19:52.035: //253/9F11465D82DE/CCAPI/ccSaveDialpeerTag:
Outgoing Dial-peer=31
Jul 17 15:20:00.039: //254/9F11465D82DE/CCAPI/cc_api_call_disconnected:
Cause Value=41, Interface=0x6623758C, Call Id=254
Jul 17 15:20:00.039: //254/9F11465D82DE/CCAPI/cc_api_call_disconnected:
Call Entry(Responsed=TRUE, Cause Value=41, Retry Count=0)
Jul 17 15:20:00.039: //253/xxxxxxxxxxxx/CCAPI/ccCallReleaseResources:
release reserved xcoding resource.
Jul 17 15:20:00.039: //254/9F11465D82DE/CCAPI/ccCallSetAAA_Accounting:
Accounting=0, Call Id=254
Jul 17 15:20:00.039: //254/9F11465D82DE/CCAPI/ccCallDisconnect:
Cause Value=41, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect C
ause=41)
Jul 17 15:20:00.039: //254/9F11465D82DE/CCAPI/ccCallDisconnect:
Cause Value=41, Call Entry(Responsed=TRUE, Cause Value=41)
Jul 17 15:20:00.039: //254/9F11465D82DE/CCAPI/cc_api_get_transfer_info:
Transfer Number Is Null
Jul 17 15:20:00.043: //254/9F11465D82DE/CCAPI/cc_api_call_disconnect_done:
Disposition=0, Interface=0x6623758C, Tag=0x0, Call Id=254,
Call Entry(Disconnect Cause=41, Voice Class Cause Code=0, Retry Count=0)
Jul 17 15:20:00.043: //254/9F11465D82DE/CCAPI/cc_api_call_disconnect_done:
Call Disconnect Event Sent
Jul 17 15:20:00.043: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Jul 17 15:20:00.043: :cc_free_feature_vsa freeing 67D05850
Jul 17 15:20:00.043: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Jul 17 15:20:00.043: vsacount in free is 1
Jul 17 15:20:00.047: //253/9F11465D82DE/CCAPI/ccCallDisconnect:
Cause Value=41, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect C
ause=0)
Jul 17 15:20:00.047: //253/9F11465D82DE/CCAPI/ccCallDisconnect:
Cause Value=41, Call Entry(Responsed=TRUE, Cause Value=41)
Jul 17 15:20:00.047: //253/9F11465D82DE/CCAPI/cc_api_get_transfer_info:
Transfer Number Is Null

This is the result of debug voip ccaip inout when the call is working after dialing to an external number:

Jul 17 15:55:05.351: //259/8B80275482F0/CCAPI/ccCallReportDigits:

Enabled=TRUE, Call Id=259

Jul 17 15:55:05.351: //259/xxxxxxxxxxxx/CCAPI/cc_api_call_report_digits_done:

(vdbPtr=0x67935488, callID=0x103, disp=0, digit_event=0x0, enable=FALSE, cons

ume=FALSE)

Jul 17 15:55:05.351: //259/8B80275482F0/CCAPI/cc_api_call_report_digits_done:

Enabled=TRUE, Disposition=0x0, Interface=0x67935488, Call Id=259

Jul 17 15:55:05.351: //259/8B80275482F0/CCAPI/cc_api_call_report_digits_done:

Call Entry(Initial Digit Timeout=15000(ms), Inter Digit Timeout=10000(ms))

Jul 17 15:55:05.351: //259/8B80275482F0/CCAPI/ccCallProceeding:

Progress Indication=NULL(0)

Jul 17 15:55:05.355: //259/8B80275482F0/CCAPI/ccCallSetupRequest:

Destination=, Calling IE Present=TRUE, Mode=0,

Outgoing Dial-peer=31, Params=0x658AECDC, Progress Indication=ORIGINATING SID

E IS NON ISDN(3)

Jul 17 15:55:05.355: //259/8B80275482F0/CCAPI/ccCheckClipClir:

In: Calling Number=2006(TON=Unknown, NPI=Unknown, Screening=Not Screened, Pre

sentation=Allowed)

Jul 17 15:55:05.355: //259/8B80275482F0/CCAPI/ccCheckClipClir:

Out: Calling Number=2006(TON=Unknown, NPI=Unknown, Screening=Not Screened, Pr

esentation=Allowed)

Jul 17 15:55:05.355: //259/8B80275482F0/CCAPI/ccCallSetupRequest:

Destination Pattern=904[45].........., Called Number=90448341064684, Digit St

rip=TRUE

Jul 17 15:55:05.355: //259/8B80275482F0/CCAPI/ccCallSetupRequest:

Calling Number=2006(TON=Unknown, NPI=Unknown, Screening=Not Screened, Present

ation=Allowed),

Called Number=90448341064684(TON=Unknown, NPI=Unknown),

Redirect Number=, Display Info=Julio

Account Number=, Final Destination Flag=FALSE,

Guid=8B802754-0D01-11E4-82F0-D9073BD41B29, Outgoing Dial-peer=31

Jul 17 15:55:05.355: //259/8B80275482F0/CCAPI/cc_api_display_ie_subfields:

ccCallSetupRequest:

cisco-username=

----- ccCallInfo IE subfields -----

cisco-ani=2006

cisco-anitype=0

cisco-aniplan=0

cisco-anipi=0

cisco-anisi=0

dest=90448341064684

cisco-desttype=0

cisco-destplan=0

cisco-rdie=FFFFFFFF

cisco-rdn=

cisco-lastrdn=

cisco-rdntype=0

cisco-rdnplan=0

cisco-rdnpi=0

cisco-rdnsi=0

cisco-redirectreason=0 fwd_final_type =0

final_redirectNumber =

hunt_group_timeout =0

Jul 17 15:55:05.359: //259/8B80275482F0/CCAPI/ccIFCallSetupRequestPrivate:

Interface=0x6623758C, Interface Type=6, Destination=, Mode=0x0,

Call Params(Calling Number=2006,(Calling Name=Julio)(TON=Unknown, NPI=Unknown

, Screening=Not Screened, Presentation=Allowed),

Called Number=90448341064684(TON=Unknown, NPI=Unknown), Calling Translated=FA

LSE,

Subscriber Type Str=RegularLine, FinalDestinationFlag=FALSE, Outgoing Dial-pe

er=31, Call Count On=FALSE,

Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Appl

ication Call Id=)

Jul 17 15:55:05.359: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Jul 17 15:55:05.359: :cc_get_feature_vsa malloc success

Jul 17 15:55:05.359: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Jul 17 15:55:05.359: cc_get_feature_vsa count is 2

Jul 17 15:55:05.359: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Jul 17 15:55:05.359: :FEATURE_VSA attributes are: feature_name:0,feature_time:17

23400800,feature_id:344

Jul 17 15:55:05.359: //260/8B80275482F0/CCAPI/ccIFCallSetupRequestPrivate:

SPI Call Setup Request Is Success; Interface Type=6, FlowMode=1

Jul 17 15:55:05.359: //260/8B80275482F0/CCAPI/ccCallSetContext:

Context=0x658AEC8C

Jul 17 15:55:05.359: //259/8B80275482F0/CCAPI/ccSaveDialpeerTag:

Outgoing Dial-peer=31

Jul 17 15:55:05.415: %ENVMON-4-FAN_LOW_RPM: Fan 2 service recommended

Jul 17 15:55:05.763: //260/8B80275482F0/CCAPI/cc_api_call_proceeding:

Interface=0x6623758C, Progress Indication=NULL(0)

Jul 17 15:55:18.211: //260/8B80275482F0/CCAPI/cc_api_call_alert:

Interface=0x6623758C, Progress Indication=INBAND(8), Signal Indication=SIGNAL

RINGBACK(1)

Jul 17 15:55:18.211: //260/8B80275482F0/CCAPI/cc_api_call_alert:

Call Entry(Retry Count=0, Responsed=TRUE)

Jul 17 15:55:18.211: //259/8B80275482F0/CCAPI/ccCallAlert:

Progress Indication=INBAND(8), Signal Indication=SIGNAL RINGBACK(1)

Jul 17 15:55:18.211: //259/8B80275482F0/CCAPI/ccCallAlert:

Call Entry(Responsed=TRUE, Alert Sent=TRUE)

Jul 17 15:55:18.211: //259/xxxxxxxxxxxx/CCAPI/ccConferenceCreate:

(confID=0x65865310, callID1=0x103, callID2=0x104, tag=0x0)

Jul 17 15:55:18.211: //259/xxxxxxxxxxxx/CCAPI/ccConferenceCreate:

(confID=0x65865310, callID1=0x103, gcid=8B802754-D0111E4-82F0D907-3BD41B29, t

ag=0x0)

Jul 17 15:55:18.211: //260/xxxxxxxxxxxx/CCAPI/ccConferenceCreate:

(confID=0x65865310, callID2=0x104, gcid=8B802754-D0111E4-82F0D907-3BD41B29, t

ag=0x0)

Jul 17 15:55:18.211: //259/8B80275482F0/CCAPI/ccConferenceCreate:

Conference Id=0x65865310, Call Id1=259, Call Id2=260, Tag=0x0

Jul 17 15:55:18.211: //259/xxxxxxxxxxxx/CCAPI/cc_api_bridge_done:

Conference Id=0x32, Source Interface=0x67935488, Source Call Id=259,

Destination Call Id=260, Disposition=0x0, Tag=0xFFFFFFFF

Jul 17 15:55:18.211: //260/xxxxxxxxxxxx/CCAPI/cc_api_bridge_done:

Conference Id=0x32, Source Interface=0x6623758C, Source Call Id=260,

Destination Call Id=259, Disposition=0x0, Tag=0xFFFFFFFF

Jul 17 15:55:18.215: //259/8B80275482F0/CCAPI/cc_generic_bridge_done:

Conference Id=0x32, Source Interface=0x6623758C, Source Call Id=260,

Destination Call Id=259, Disposition=0x0, Tag=0xFFFFFFFF

Jul 17 15:55:18.215: //259/8B80275482F0/CCAPI/ccConferenceCreate:

Call Entry(Conference Id=0x32, Destination Call Id=260)

Jul 17 15:55:18.215: //260/8B80275482F0/CCAPI/ccConferenceCreate:

Call Entry(Conference Id=0x32, Destination Call Id=259)

Jul 17 15:55:18.215: //259/8B80275482F0/CCAPI/cc_api_caps_ind:

Destination Interface=0x6623758C, Destination Call Id=260, Source Call Id=259

,

Caps(Codec=0x1, Fax Rate=0x2, Vad=0x1,

Modem=0x2, Codec Bytes=160, Signal Type=2)

Jul 17 15:55:18.215: //259/8B80275482F0/CCAPI/cc_api_caps_ind:

Caps(Playout Mode=1, Playout Initial=60(ms), Playout Min=40(ms),

Playout Max=1000(ms), Fax Nom=300(ms))

Jul 17 15:55:18.215: //260/8B80275482F0/CCAPI/cc_api_caps_ind:

Destination Interface=0x67935488, Destination Call Id=259, Source Call Id=260

,

Caps(Codec=0x1, Fax Rate=0x1, Vad=0x1,

Modem=0x2, Codec Bytes=160, Signal Type=2)

Jul 17 15:55:18.215: //260/8B80275482F0/CCAPI/cc_api_caps_ind:

Caps(Playout Mode=1, Playout Initial=60(ms), Playout Min=40(ms),

Playout Max=1000(ms), Fax Nom=300(ms))

Jul 17 15:55:18.215: //260/8B80275482F0/CCAPI/cc_api_caps_ack:

Destination Interface=0x67935488, Destination Call Id=259, Source Call Id=260

,

Caps(Codec=g711ulaw(0x1), Fax Rate=FAX_RATE_VOICE(0x2), Vad=OFF(0x1),

Modem=ON(0x2), Codec Bytes=160, Signal Type=2, Seq Num Start=9306)

Jul 17 15:55:18.215: //259/8B80275482F0/CCAPI/cc_api_caps_ack:

Destination Interface=0x6623758C, Destination Call Id=260, Source Call Id=259

,

Caps(Codec=g711ulaw(0x1), Fax Rate=FAX_RATE_NONE(0x1), Vad=OFF(0x1),

Modem=ON(0x2), Codec Bytes=160, Signal Type=2, Seq Num Start=5385)

Jul 17 15:55:18.215: //259/8B80275482F0/CCAPI/cc_process_notify_bridge_done:

Conference Id=0x32, Call Id1=259, Call Id2=260

Jul 17 15:55:18.219: //259/8B80275482F0/CCAPI/cc_api_voice_mode_event:

Call Id=259

Jul 17 15:55:18.219: //259/8B80275482F0/CCAPI/cc_api_voice_mode_event:

Call Entry(Context=0x658C0A04)

Jul 17 15:55:18.219: //260/8B80275482F0/CCAPI/cc_api_voice_mode_event:

Call Id=260

Jul 17 15:55:18.219: //260/8B80275482F0/CCAPI/cc_api_voice_mode_event:

Call Entry(Context=0x658AEC8C)

Jul 17 15:55:18.227: //259/8B80275482F0/CCAPI/ccCallFeature:

Feature Type=25, Call Id=259

Jul 17 15:55:35.427: %ENVMON-4-FAN_LOW_RPM: Fan 2 service recommended

Jul 17 15:55:36.599: //259/8B80275482F0/CCAPI/cc_api_call_disconnected:

Cause Value=16, Interface=0x67935488, Call Id=259

Jul 17 15:55:36.599: //259/8B80275482F0/CCAPI/cc_api_call_disconnected:

Call Entry(Responsed=TRUE, Cause Value=16, Retry Count=0)

Jul 17 15:55:36.599: //259/8B80275482F0/CCAPI/ccConferenceDestroy:

Conference Id=0x32, Tag=0x0

Jul 17 15:55:36.603: //259/xxxxxxxxxxxx/CCAPI/cc_api_bridge_drop_done:

Conference Id=0x32, Source Interface=0x67935488, Source Call Id=259,

Destination Call Id=260, Disposition=0x0, Tag=0x0

Jul 17 15:55:36.603: //260/xxxxxxxxxxxx/CCAPI/cc_api_bridge_drop_done:

Conference Id=0x32, Source Interface=0x6623758C, Source Call Id=260,

Destination Call Id=259, Disposition=0x0, Tag=0x0

Jul 17 15:55:36.603: //259/8B80275482F0/CCAPI/cc_generic_bridge_done:

Conference Id=0x32, Source Interface=0x6623758C, Source Call Id=260,

Destination Call Id=259, Disposition=0x0, Tag=0x0

Jul 17 15:55:36.603: //260/8B80275482F0/CCAPI/ccCallDisconnect:

Cause Value=16, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect C

ause=0)

Jul 17 15:55:36.607: //260/8B80275482F0/CCAPI/ccCallDisconnect:

Cause Value=16, Call Entry(Responsed=TRUE, Cause Value=16)

Jul 17 15:55:36.607: //260/8B80275482F0/CCAPI/cc_api_get_transfer_info:

Transfer Number Is Null

Jul 17 15:55:36.607: //259/8B80275482F0/CCAPI/ccCallDisconnect:

Cause Value=16, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect C

ause=16)

Jul 17 15:55:36.607: //259/8B80275482F0/CCAPI/ccCallDisconnect:

Cause Value=16, Call Entry(Responsed=TRUE, Cause Value=16)

Jul 17 15:55:36.607: //259/8B80275482F0/CCAPI/cc_api_get_transfer_info:

Transfer Number Is Null

Jul 17 15:55:36.619: //259/8B80275482F0/CCAPI/cc_api_call_disconnect_done:

Disposition=0, Interface=0x67935488, Tag=0x0, Call Id=259,

Call Entry(Disconnect Cause=16, Voice Class Cause Code=0, Retry Count=0)

Jul 17 15:55:36.619: //259/8B80275482F0/CCAPI/cc_api_call_disconnect_done:

Call Disconnect Event Sent

Jul 17 15:55:36.619: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Jul 17 15:55:36.619: :cc_free_feature_vsa freeing 66B90338

Jul 17 15:55:36.619: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Jul 17 15:55:36.619: vsacount in free is 1

Jul 17 15:55:36.767: //260/8B80275482F0/CCAPI/cc_api_call_disconnect_done:

Disposition=0, Interface=0x6623758C, Tag=0x0, Call Id=260,

Call Entry(Disconnect Cause=16, Voice Class Cause Code=0, Retry Count=0)

Jul 17 15:55:36.767: //260/8B80275482F0/CCAPI/cc_api_call_disconnect_done:

Call Disconnect Event Sent

Jul 17 15:55:36.767: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Jul 17 15:55:36.767: :cc_free_feature_vsa freeing 66B90258

Jul 17 15:55:36.767: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Jul 17 15:55:36.767: vsacount in free is 0

Mohamed Amine Jaafar · ‎07-19-2014

I see in the debug that the called number you're sending to the PSTN is prefixed with 9 (which is incorrect).
In your config there are a lot of "direct-inward-dial".

You should use it only when receiving calls from the voice-port 0/1/0:0.

Remove the direct-inward-dial" from the outgoing dial-peers and create a new dial-peer voice containing :

Dial-peer voice 60 pots
incoming called-number
direct-inward-dial
voice-port 0/1/0:0
End

you should remove the direct-inward-dial from the outgoing dial-peers (which are dial-peers 10, 21, 31, 40 and 52). You putting the command in the wrong dial-peers

Julio_groeli · ‎07-21-2014

Hello,

Thank you for your reply. I did the changes you mentioned but I´m still getting the same error found on debug.

Mohamed Amine Jaafar · ‎07-21-2014

Can you post your show run and the output of debug voip ccapi inout after the previous modifications ?

Julio_groeli · ‎07-21-2014

Sure,

This is the result of show running-config

CME#show run

Building configuration...

Current configuration : 14484 bytes

!

! Last configuration change at 04:01:20 CST Mon Jul 21 2014 by fersvam

! NVRAM config last updated at 09:55:07 CST Mon Jul 21 2014

!

version 12.4

service timestamps debug datetime msec

service timestamps log datetime msec

no service password-encryption

!

hostname CME

!

boot-start-marker

boot-end-marker

!

card type e1 0 1

logging message-counter syslog

enable secret 5 $1$W.WI$18PreLIBeu/lO41AIMZB81

!

no aaa new-model

clock timezone CST -6

network-clock-participate wic 1

network-clock-select 1 E1 0/1/0

dot11 syslog

ip source-route

!

ip cef

no ip domain lookup

ip domain name svam.com

no ipv6 cef

multilink bundle-name authenticated

!

voice service voip

allow-connections h323 to h323

allow-connections h323 to sip

allow-connections sip to h323

allow-connections sip to sip

no supplementary-service h450.3

fax protocol cisco

!

voice class codec 1

codec preference 1 g711ulaw

codec preference 3 g729r8

!

voice-card 0

dsp services dspfarm

!

crypto pki trustpoint TP-self-signed-391591381

enrollment selfsigned

subject-name cn=IOS-Self-Signed-Certificate-391591381

revocation-check none

rsakeypair TP-self-signed-391591381

!

crypto pki certificate chain TP-self-signed-391591381

certificate self-signed 01

30820242 308201AB A0030201 02020101 300D0609 2A864886 F70D0101 04050030

30312E30 2C060355 04031325 494F532D 53656C66 2D536967 6E65642D 43657274

69666963 6174652D 33393135 39313338 31301E17 0D313131 30323432 30313731

315A170D 32303031 30313030 30303030 5A303031 2E302C06 03550403 1325494F

532D5365 6C662D53 69676E65 642D4365 72746966 69636174 652D3339 31353931

33383130 819F300D 06092A86 4886F70D 01010105 0003818D 00308189 02818100

E83DA404 49A1491B 94CF3A63 B319CA8D 0408F3E9 AE19733E A48C85C4 2C7EA5D2

FDEC6A4F 5DA284A5 6F5AC6D0 4BC695A0 8387C50D B9314C8F B25D2732 94DA1333

DB699483 F11BA2A5 BD5833E2 ACF2D349 2953A748 0F546DCA B8FFDDEB 5AED7CD7

D1421873 72D7433B 33D4EB8D 49FEF4B1 E5760AAC A6DCD113 2C4CCAED 98F31323

02030100 01A36C30 6A300F06 03551D13 0101FF04 05300301 01FF3017 0603551D

11041030 0E820C43 4D452E73 76616D2E 636F6D30 1F060355 1D230418 30168014

313E07BE 74B07039 47E2E585 6CCCEA0C 69AF7D72 301D0603 551D0E04 16041431

3E07BE74 B0703947 E2E5856C CCEA0C69 AF7D7230 0D06092A 864886F7 0D010104

05000381 81009236 3F2BDF77 CCFF4EB9 D9FAC44A 184B0497 D5165D0C D5C5679B

CF14D47D 8B18FE7E DE4B85B8 FFC0244E 8A511200 F4D69452 ED0B0FB9 9B25E503

EFDE1E88 8647E398 1675B2EE 711CD4C4 F88FEAAE 4B05AC8E F1099AF2 83657A78

6698B812 0C68A8B9 6DD4F46C F2D575CB 3CA777CA 28576712 1B3F4F33 FFE244A5

1A34B302 B7CE

quit

!

username fersvam privilege 15 password 0 20svam10

archive

log config

hidekeys

!

controller E1 0/1/0

framing NO-CRC4

line-termination 75-ohm

ds0-group 0 timeslots 1-10 type r2-digital r2-compelled ani

cas-custom 0

country telmex

category 2

answer-signal group-b 1

groupa-callerid-end

!

ip ftp username jguerrero

ip ftp password Y870818yy

!

class-map match-all cti-qbe

match access-group 101

class-map match-any AutoQoS-VoIP-RTP-Trust

match ip dscp ef

class-map match-any AutoQoS-VoIP-Control-Trust

match ip dscp cs3

match ip dscp af31

!

policy-map cti-qbe

class cti-qbe

set dscp af31

bandwidth 20

policy-map AutoQoS-Policy-Trust

class AutoQoS-VoIP-RTP-Trust

priority percent 70

class AutoQoS-VoIP-Control-Trust

bandwidth percent 5

class class-default

fair-queue

!

interface FastEthernet0/0

no ip address

duplex auto

speed auto

auto qos voip trust

service-policy output AutoQoS-Policy-Trust

!

interface FastEthernet0/0.1

encapsulation dot1Q 1 native

ip address 192.168.6.254 255.255.254.0

!

interface FastEthernet0/0.50

description vlan voice

encapsulation dot1Q 50

ip address 192.168.8.254 255.255.255.0

!

interface Service-Engine0/0

ip unnumbered FastEthernet0/0.1

service-module ip address 192.168.6.253 255.255.254.0

service-module ip default-gateway 192.168.6.254

!

interface FastEthernet0/1

no ip address

shutdown

duplex auto

speed auto

!

ip forward-protocol nd

ip route 0.0.0.0 0.0.0.0 192.168.6.252

ip route 192.168.6.253 255.255.255.255 Service-Engine0/0

ip http server

ip http authentication local

ip http secure-server

!

access-list 101 permit tcp host 192.168.6.253 any eq 2748

!

tftp-server flash:P00305000301.sbn

tftp-server flash:P00403020214.bin

tftp-server flash:term11.default.loads

tftp-server flash:term06.default.loads

tftp-server flash:SCCP11.9-0-2SR1S.loads

tftp-server flash:jar11sccp.9-0-2ES2.sbn

tftp-server flash:dsp11.9-0-2ES2.sbn

tftp-server flash:cvm11sccp.9-0-2ES2.sbn

tftp-server flash:cnu11.9-0-2ES2.sbn

tftp-server flash:apps11.9-0-2ES2.sbn

!

control-plane

!

rmon event 33333 log trap AutoQoS description "AutoQoS SNMP traps for Voice Drops" owner AutoQoS

rmon alarm 33333 cbQosCMDropBitRate.34.5364641 30 absolute rising-threshold 1 33333 falling-threshold 0 owner AutoQoS

disable-eadi

!

voice-port 0/0/0

supervisory disconnect dualtone mid-call

input gain 2

echo-cancel coverage 24

no comfort-noise

cptone MX

timeouts interdigit 5

timeouts call-disconnect 5

timeouts wait-release 5

timing hookflash-out 50

connection plar 2002

station-id name SVAM

station-id number 8343126439

caller-id enable

!

voice-port 0/0/1

supervisory disconnect dualtone mid-call

input gain 2

echo-cancel coverage 24

no comfort-noise

cptone MX

timeouts interdigit 5

timeouts call-disconnect 5

timeouts wait-release 5

connection plar 2004

station-id name SVAM2

station-id number 8343147368

caller-id enable

!

voice-port 0/0/2

supervisory disconnect dualtone mid-call

input gain 2

echo-cancel coverage 24

no comfort-noise

cptone MX

timeouts interdigit 5

timeouts call-disconnect 2

timeouts wait-release 5

connection plar 3001

station-id name SVAM3

station-id number 8343147378

caller-id enable

!

voice-port 0/0/3

supervisory disconnect dualtone mid-call

input gain 2

echo-cancel coverage 24

no comfort-noise

cptone MX

timeouts interdigit 5

timeouts call-disconnect 5

timeouts wait-release 5

timing hookflash-out 50

connection plar 2012

station-id name SVAM

station-id number 8343147394

caller-id enable

!

voice-port 0/1/0:0

echo-cancel coverage 32

cptone MX

timeouts interdigit 3

timeouts call-disconnect 3

timeouts wait-release 2

!

voice-port 0/2/0

signal groundStart

ring cadence pattern01

input gain 3

output attenuation -2

no echo-cancel enable

echo-cancel coverage 24

no comfort-noise

timeouts interdigit 5

timeouts call-disconnect 5

timeouts wait-release 5

timing hookflash-in 50 0

caller-id enable

!

voice-port 0/2/1

!

voice-port 0/2/2

!

voice-port 0/2/3

!

dial-peer voice 2 voip

description VoiceMail

destination-pattern 3000

session protocol sipv2

session target ipv4:192.168.6.253

dtmf-relay sip-notify

codec g711ulaw

no vad

!

dial-peer voice 10 pots

description llamadas LOCAL

destination-pattern 9[1-9]......

port 0/1/0:0

forward-digits 7

!

dial-peer voice 21 pots

description llamadas LD NACIONAL

destination-pattern 901..........

port 0/1/0:0

forward-digits 12

!

dial-peer voice 31 pots

description llamadas CELULAR

destination-pattern 904[45]..........

port 0/1/0:0

forward-digits 13

!

dial-peer voice 40 pots

description llamadas LD INTERNACIONAL

destination-pattern 9001..........

port 0/1/0:0

forward-digits 13

!

dial-peer voice 2011 pots

destination-pattern 2011

port 0/2/0

!

dial-peer voice 52 pots

description llamadas LD INTERNACIONAL

destination-pattern 900.T

port 0/1/0:0

forward-digits 0

prefix 00

!

dial-peer voice 1 voip

description VoiceMail

destination-pattern 3001

session protocol sipv2

session target ipv4:192.168.6.253

dtmf-relay sip-notify

codec g711ulaw

no vad

!

dial-peer voice 100 voip

incoming called-number .

dtmf-relay h245-alphanumeric

codec g711ulaw

no vad

!

dial-peer voice 60 pots

incoming called-number .T

direct-inward-dial

!

num-exp 1001 2004

num-exp 1007 2007

num-exp 1002 2002

num-exp 1003 2001

num-exp 1004 2003

num-exp 1005 2005

num-exp 1006 2006

num-exp 1008 2008

num-exp 1009 2009

num-exp 1011 2011

num-exp 1010 2010

num-exp 1012 2012

num-exp 1013 2013

num-exp 1000 3001

!

telephony-service

pin 356287

max-ephones 25

max-dn 25

ip source-address 192.168.6.254 port 2000

auto assign 1 to 13

auto assign 1 to 18

system message SVAM INTERNATIONAL DE MEXICO

url services http://192.168.6.253/voiceview/common/login.do

url authentication http://192.168.6.253/voiceview/authentication/authenticate.do

load 7911 SCCP11.9-0-2SR1S

time-format 24

date-format dd-mm-yy

voicemail 3000

max-conferences 4 gain -6

call-forward pattern .T

moh SVAMPromoAudio.wav

multicast moh 239.10.16.4 port 16384 route 192.168.8.0

web admin system name cmeadmin password c15c0123

dn-webedit

time-webedit

transfer-system full-consult

transfer-pattern .T

login timeout 1 clear 23:59

after-hours block pattern 1 9001

after-hours block pattern 2 904

after-hours day Sun 00:00 23:59

after-hours day Mon 00:00 23:59

after-hours day Tue 00:00 23:59

after-hours day Wed 00:00 23:59

after-hours day Thu 00:00 23:59

after-hours day Fri 00:00 23:59

after-hours day Sat 00:00 23:59

create cnf-files version-stamp 7960 Oct 08 2012 17:17:42

!

ephone-template 1

softkeys hold Resume Newcall Select

softkeys idle Redial Newcall Login Pickup Gpickup ConfList Dnd

softkeys ringing Answer Dnd

!

ephone-dn 1 dual-line

number 2001

label Othon

name Othon

call-forward busy 3000

call-forward noan 3000 timeout 18

!

ephone-dn 2 dual-line

number 2002

label Yesica

name Yesica

call-forward busy 3000

call-forward noan 3000 timeout 18

!

ephone-dn 3 dual-line

number 2003

label VideoConf Room

name VideoConf Room

call-forward busy 3000

call-forward noan 3000 timeout 18

!

ephone-dn 4 dual-line

number 2004

label Fernando

name Fernando

call-forward busy 3000

call-forward noan 3000 timeout 18

!

ephone-dn 5 dual-line

number 2005

label Brenda

name Brenda

call-forward busy 3000

call-forward noan 3000 timeout 18

!

ephone-dn 6 dual-line

number 2006

label Julio

name Julio

call-forward busy 2016

call-forward noan 3000 timeout 18

!

ephone-dn 7 dual-line

number 2007

label Dario

name Dario

call-forward busy 3000

call-forward noan 3000 timeout 10

!

ephone-dn 8

number 2008

label Meeting Room

name Meeting Room

call-forward busy 3000

call-forward noan 3000 timeout 20

!

ephone-dn 9 dual-line

number 2009

label Mario

name Mario

call-forward busy 3000

call-forward noan 3000 timeout 20

!

ephone-dn 10 dual-line

number 2010

label Jessica

name Jessica

call-forward busy 3000

call-forward noan 3000 timeout 18

!

ephone-dn 11 dual-line

number 2011

label Edith

name Edith

call-forward all 2012

call-forward busy 2012

call-forward noan 3000 timeout 20

!

ephone-dn 12 dual-line

number 2012

label Santos

name Santos

call-forward busy 3000

call-forward noan 3000 timeout 10

!

ephone-dn 13 dual-line

number 2013

label Nancy

name Nancy

call-forward busy 2014

call-forward noan 3000 timeout 20

!

ephone-dn 14 dual-line

number 2014

label Nora

name Nora

call-forward busy 3000

call-forward noan 3000 timeout 10

!

ephone-dn 15 dual-line

number 2015

label Aomori

name Aomori

call-forward busy 2017

call-forward noan 3000 timeout 18

!

ephone-dn 16 dual-line

number 2016

label Karem

name Karem

call-forward busy 3000

call-forward noan 3000 timeout 10

!

ephone-dn 17 dual-line

number 2017

label Shara

name Shara

call-forward busy 3000

call-forward noan 3000 timeout 10

!

ephone-dn 18 dual-line

number 2018

label Luz Elena

name Luz Elena

call-forward busy 3000

call-forward noan 3000 timeout 10

!

ephone-dn 20 dual-line

number 2020

label Guest

name Guest

call-forward busy 3000

call-forward noan 3000 timeout 10

!

ephone-dn 21 dual-line

number 2021

label MeeboxMario

name MeeboxMario

call-forward busy 3000

call-forward noan 3000 timeout 10

!

ephone 1

after-hours exempt

username "othon"

!

ephone 2

mac-address 0027.0DBF.8E49

after-hours exempt

username "videoconfroom"

type 7942

button 1:3

pin 379002

!

ephone 3

mac-address C8F9.F969.EA24

after-hours exempt

username "yheredia"

type 7942

button 1:2

pin 928133

!

ephone 4

mac-address 34BD.C8C7.33AD

after-hours exempt

username "fcastaneda"

type 7942

button 1:4

pin 472928

!

ephone 5

mac-address 9CAF.CA84.A11C

username "bmata"

type 7911

button 1:5

pin 289135

!

ephone 6

mac-address 9CAF.CA85.4668

after-hours exempt

username "jguerrero"

type 7911

button 1:6

pin 373892

!

ephone 7

mac-address 9CAF.CA84.F5EF

username "rsanchez"

type 7911

button 1:7

pin 648103

!

ephone 8

mac-address 0027.0DBF.957E

after-hours exempt

username "mroom"

type 7942

button 1:8

pin 563820

!

ephone 9

mac-address 9CAF.CA84.A17F

username "mloyola"

type 7911

button 1:9

pin 838920

!

ephone 10

mac-address C8F9.F969.F528

after-hours exempt

username "jestrella"

type 7942

button 1:10

pin 296421

!

ephone 11

mac-address 9CAF.CA85.4646

username "eruiz"

type 7911

button 1:11

pin 984170

!

ephone 12

mac-address 9CAF.CA85.473A

username "smarin"

type 7911

button 1:12

pin 985473

!

ephone 13

no phone-ui speeddial-fastdial

no phone-ui snr

mac-address 9CAF.CA84.F620

after-hours exempt

username "ngarcia"

type 7911

button 1:13

pin 984620

!

ephone 14

mac-address 0817.35D4.69AB

username "knight"

type 7911

button 1:14

pin 123456

!

ephone 15

mac-address 0019.56D3.5DBA

username "acamero"

type 7911

button 1:15

pin 123456

!

ephone 16

mac-address 0025.8416.774C

username "kvazquez"

type 7911

button 1:16

pin 123456

!

ephone 17

mac-address 0019.AA29.09E7

username "nmartinez"

type 7911

button 1:17

pin 123456

!

ephone 18

mac-address 0024.C444.A977

username "arosales"

type 7911

button 1:18

pin 123456

!

ephone 20

mac-address 9CAF.CA85.0630

username "Guest"

type 7911

button 1:20

pin 123456

!

ephone 21

mac-address C485.08E8.85FA

username "MarioMeebox"

type CIPC

button 1:21

pin 123456

!

line con 0

exec-timeout 0 0

logging synchronous

line aux 0

line 66

no activation-character

no exec

transport preferred none

transport input all

transport output pad telnet rlogin lapb-ta mop udptn v120 ssh

line vty 0 4

login local

transport input telnet ssh

!

scheduler allocate 20000 1000

end

This is the result of debug voip ccapi inout when a call is not complete.

Jul 21 16:12:56.975: //-1/B6371AC69148/CCAPI/cc_api_display_ie_subfields:

cc_api_call_setup_ind_common:

cisco-username=

----- ccCallInfo IE subfields -----

cisco-ani=2006

cisco-anitype=0

cisco-aniplan=0

cisco-anipi=0

cisco-anisi=0

dest=

cisco-desttype=0

cisco-destplan=0

cisco-rdie=FFFFFFFF

cisco-rdn=

cisco-lastrdn=

cisco-rdntype=0

cisco-rdnplan=0

cisco-rdnpi=0

cisco-rdnsi=0

cisco-redirectreason=0 fwd_final_type =0

final_redirectNumber =

hunt_group_timeout =0

Jul 21 16:12:56.975: //-1/B6371AC69148/CCAPI/cc_api_call_setup_ind_common:

Interface=0x67935488, Call Info(

Calling Number=2006,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),

Called Number=(TON=Unknown, NPI=Unknown),

Calling Translated=FALSE, Subscriber Type Str=RegularLine, FinalDestinationFlag=FALSE,

Incoming Dial-peer=20006, Progress Indication=ORIGINATING SIDE IS NON ISDN(3), Calling IE Present=TRUE,

Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALSE), Call Id=-1

Jul 21 16:12:56.975: //-1/B6371AC69148/CCAPI/ccCheckClipClir:

In: Calling Number=2006(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)

Jul 21 16:12:56.975: //-1/B6371AC69148/CCAPI/ccCheckClipClir:

Out: Calling Number=2006(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)

Jul 21 16:12:56.975: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Jul 21 16:12:56.975: :cc_get_feature_vsa malloc success

Jul 21 16:12:56.979: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Jul 21 16:12:56.979: cc_get_feature_vsa count is 3

Jul 21 16:12:56.979: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Jul 21 16:12:56.979: :FEATURE_VSA attributes are: feature_name:0,feature_time:1703569976,feature_id:2329

Jul 21 16:12:56.979: //1503/B6371AC69148/CCAPI/cc_api_call_setup_ind_common:

Set Up Event Sent;

Call Info(Calling Number=2006(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),

Called Number=(TON=Unknown, NPI=Unknown))

Jul 21 16:12:56.979: //1503/B6371AC69148/CCAPI/cc_process_call_setup_ind:

Event=0x66D465C8

Jul 21 16:12:56.979: //1503/B6371AC69148/CCAPI/ccCallSetContext:

Context=0x658AFF94

Jul 21 16:12:56.979: //1503/B6371AC69148/CCAPI/cc_process_call_setup_ind:

>>>>CCAPI handed cid 1503 with tag 20006 to app "_ManagedAppProcess_Default"

Jul 21 16:12:56.983: //1503/B6371AC69148/CCAPI/ccCallSetupAck:

Call Id=1503

Jul 21 16:12:56.983: //1503/B6371AC69148/CCAPI/cc_api_set_transfer_info:

Transfer Number=, Transfer Reason=0x0

Jul 21 16:12:56.983: //1503/B6371AC69148/CCAPI/ccGenerateToneInfo:

Stop Tone On Digit=TRUE, Tone=Dial Tone,

Tone Direction=Network, Params=0x0, Call Id=1503

Jul 21 16:12:56.983: //1503/B6371AC69148/CCAPI/ccSetDigitTimeouts:

Initial Digit Timeout=-1000(ms), Inter Digit Timeout=-1000(ms)

Jul 21 16:12:56.983: //1503/B6371AC69148/CCAPI/ccSetDigitTimeouts:

Call Entry(Inter Digit Timeout=10000(ms), Initial Digit Timeout=10000(ms))

Jul 21 16:12:56.983: //1503/xxxxxxxxxxxx/CCAPI/ccCallReportDigits:

(callID=0x5DF, digit_event=0x1, enable=TRUE, consume=FALSE)

Jul 21 16:12:56.983: //1503/B6371AC69148/CCAPI/ccCallReportDigits:

Enabled=TRUE, Call Id=1503

Jul 21 16:12:56.987: //1503/xxxxxxxxxxxx/CCAPI/cc_api_call_report_digits_done:

(vdbPtr=0x67935488, callID=0x5DF, disp=0, digit_event=0x1, enable=TRUE, consume=FALSE)

Jul 21 16:12:56.987: //1503/B6371AC69148/CCAPI/cc_api_call_report_digits_done:

Enabled=TRUE, Disposition=0x0, Interface=0x67935488, Call Id=1503

Jul 21 16:12:56.987: //1503/B6371AC69148/CCAPI/cc_api_call_report_digits_done:

Call Entry(Initial Digit Timeout=15000(ms), Inter Digit Timeout=10000(ms))

Jul 21 16:13:00.803: //1503/B6371AC69148/CCAPI/cc_api_call_digit_begin: