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Call features from Analog phones which connected

W S H FERNANDO
Level 4
Level 4

Hi

I have connected analog phones to cisco CUCM 8.6.2 via VG224s, and they are working fine with ip phones, but analog phones also need features llike call forward, call transfer, call conference, but analog phones does not contain buttons for that, so how can i configure features for analog phones? for example by dialing 99 XXXX (99<extension>) should forward calls to extention XXXX  like that....

Please guide to do this.

Regds

$

1 Accepted Solution

Accepted Solutions

Configure your Analog Phones supplementary features using this command:

stcapp feature access-code
prefix *
call forward all …your code Example 18..
call forward cancel …..your code Example 17……
pickup local your code Example 22…..
Etc…. So now to use call forward all on your analog phone you need to press *18 then the extension you would like to forward
your calls to..

You can follow this guide:

http://www.icciev.com/1/post/2011/09/adding-vg224-to-cucm-80-as-sccp-or-mgcp-gateway-differences-and-configurations-part-2.html

Please rate all useful posts 
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MDGDP, CCNA, CCNA Voice certified

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View solution in original post

7 Replies 7

Harmit Singh
Cisco Employee
Cisco Employee

Hi there,

Please confirm the protocol being used between CUCM and VG224. The following doc explains how to configure supplementary services for analog ports:

http://www.cisco.com/en/US/docs/ios/voice/fxs/configuration/guide/fxssccpsplmft.html

HTH.

Regards,

Harmit.

Hi

THis link is  very usefull, we are using SCCP between CUCM and Vg224

Regds

$

Glad to hear that! :-) If you do not have further questions, kindly mark the post as answered. See you around my friend!

Regards,

Harmit.

Hi

How can we change the defaualt prefix code in analog Phones (SCCP) ?

Redgs

$

Configure your Analog Phones supplementary features using this command:

stcapp feature access-code
prefix *
call forward all …your code Example 18..
call forward cancel …..your code Example 17……
pickup local your code Example 22…..
Etc…. So now to use call forward all on your analog phone you need to press *18 then the extension you would like to forward
your calls to..

You can follow this guide:

http://www.icciev.com/1/post/2011/09/adding-vg224-to-cucm-80-as-sccp-or-mgcp-gateway-differences-and-configurations-part-2.html

Please rate all useful posts 
_____________________________
LinkedIn Profile: do.linkedin.com/in/leosalcie
MDGDP, CCNA, CCNA Voice certified

__________________________________________________
Please remember to rate useful posts clicking on the stars below.
LinkedIn Profile: do.linkedin.com/in/leosalcie

Hi

What is the different between pickup local and pickup direct ?

Regds

$

yahsiel2004
Level 7
Level 7

Local pickup lets a user pickup a call from their group while Direct pickup lets a user dial the extension of a ringing phone to answer the call.

More info:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_0_1/ccmfeat/fscpickg.html

Regards,

Yosh

HTH Regards, Yosh