08-15-2013 01:22 PM - edited 03-16-2019 06:53 PM
Hi all!
A strange question!
My customer use CUCM 7.1.5.
When he try to set your phone to forward the call (FWA, BUSY, UNREGISTERED, NO ANSWER) for a PSTN number, the call fail and back the busy tone.
I have checked all details to forward a call, such as CSS,Calling Search Space Activation Policy, etc...
The forward to internal extensions work´s fine. When I try to transfer manually, work´s fine. The user can to set the number to forward the call.
Some ideia??
Solved! Go to Solution.
08-16-2013 03:10 PM
Marcelo try this:
Also ensure that as i told you before:
In the Cisco Unified Communications Manager Administration Page, choose Service Parameters > CUCM IP Address > CM Service.
Set the CFA CSS Activation Policy as With activating device/line CSS.
Not sure the number that the PTT is expecting from your side, anyway it can guide you through
Cheers
Bruno Rangel
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08-24-2013 02:00 AM
Bruno,
As the translation profile settings on the router solved the problem, my client did not want to move more into the environment. When he authorize, I try these settings.
All of you (Bruno, Amine and Paolo) helped a lot in this case.
Thank you!
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