Call forward to blocked numbers and ccmuser-website

[cseifert1978]

Hi community,

we have phones which have no permission to forward their calls to PSTN. This is build with an block route pattern and an dedicated cfwd-CSS.

That works perfect at the phone.

Now my trouble: At the ccmuser-website, the user can configure and save the not allowed (blocked) PSTN-number. The phone display shows the call forwarding to the PSTN-number. Now, any incoming call get a fast busy (which is ok, the block pattern works). But this behavior at the ccmuser-site isn't very nice.

Is there any option, that the ccmuser-website is not accepting a blocked number or shows an error etc.?

Thanks for any hints.

Chris.

[clileikis]

Hi Christian,

What version of CUCM are you running?  You can also hide call forwarding from the ccmuser page by going to System > Enterprise Parameters > Show Call Forwarding > Hide All Settings.

HTH,

Chris

[cseifert1978]

Hi Chris,

thanks for your response. We are running latest UCM 7.1.5.

Yes disabling the cfwd-settings for ccmuser is known. But this is one of the nice features of the ccmuser-site.

Kind regards,

Chris

[cseifert1978]

Hi,

there are maybe other hints for this problem?

Thanks in advance.

Greetings, Chris.

[Mohsin Khan Feroz]

Hey Chris,

No Option to give an error msg on the CCM User page when the user enters the restricted number.

Mohsin..

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