Call forwarded - where to see in list?

Abd K · ‎10-28-2016

Hi all,

we have an IP phone (ABC) and I configured a call fowarding to my mobile phone recently.

Today I received a call, but on my mobile phone I saw the number of my IP phone (ABC) and was not able to call back the client, who called me.

How can I see the number of the client?

Thank you!

Jaime Valencia · ‎10-28-2016

You need to mention if you use CUCM or CME to get any assistance.

HTH

java

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Abd K · ‎10-28-2016

How do I find this out?

Jaime Valencia · ‎10-28-2016

If you're an end user, you might want to reach your IT department for assistance with this.

This change needs to be done in the call control, which is going to require credentials to login.

HTH

java

if this helps, please rate

Abd K · ‎10-29-2016

Thanks for that, but our IT department doesn't know about that.

I have a CP 6941 and also an IP addres.

How can I login to the call control? Is it possible to see the number of an incoming call, which was forwarded?

Thanks!