11-11-2013 03:51 AM - edited 03-16-2019 08:20 PM
i will be greatfull if some one can support in this problem, i am using call manager express 9.0 with ISR 3945. the end points requested are complying with CME and i have a problem in matching cisco 8831 conference IP phone. can i consider it within the solution
11-11-2013 07:08 AM
Does not look like the phone is supported on CME yet, not listed in data sheet:
http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/phones/ps12965/data_sheet_c78-726887.html
or CME admin guide:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeroad.html
HTH, please rate all useful posts!
Chris
11-11-2013 08:15 AM
Still not supported, and in case you run into any doc which says it is with CME 10, here's the bug that says otherwise
In 8831 Data sheet support of 8831 phones info in CME-10.0 is incorrect
HTH
java
if this helps, please rate
www.cisco.com/go/pdihelpdesk
05-09-2014 06:38 AM
According to the latest bug notes. This has been fixed. Has anyone verified this in production?
https://tools.cisco.com/bugsearch/bug/CSCui95307/
02-24-2014 03:12 AM
I am having this same problem, trying to order conference phone but client uses CME.
Any suggestions?
02-24-2014 03:23 AM
Maybe you can try with old one - Cisco 7937 conference?
HTH,
Dragan
09-17-2014 06:15 PM
The minimum CME version required to support 8831 phones is from cme 10.0 onwards , also it is supported as fasttrack registration , which means you wont be getting all the features.
all the features will be available from CME 11 , which is not yet out.
here is the sample config that mey help from cme 10.0 onwards
###The required firmware for the phone is 9.3.3.5 which can be downloaded from : http://software.cisco.com/download/release.html?mdfid=284738433&flowid=46257&softwareid=282074288&release=9.3%283%29&relind=AVAILABLE&rellifecycle=&reltype=latest
###If we download the .zip file and extract it , we will get 16 files , But minimum 4 files are required for registering the phone to CME , the 3 files with extension .sebn and the .load file.
Copy files to flash and do the tftp bindings.
tftp-server flash:sip8831.9-3-3-5.loads
tftp-server flash:kern8831.9-3-3-5.sebn
tftp-server flash:rootfs8831.9-3-3-5.sebn
tftp-server flash:sboot8831.9-3-3-5.sebn
###We use the below command to provide the reference model type for 8831 phones , if we do not provide the reference model , then under voice register global , load type , we wont be able to enter model as 8831.
voice register pool-type 8831
description Cisco SIP Phone 8831.
reference-pooltype 6921
###Under Voice service voip we need to provide the load command.
voice register global
mode cme
source-address 90.0.1.1 port 5060
max-dn 40
max-pool 50
load 8831 sip8831.9-3-3-5.loads
authenticate register
create profile sync 0006516043521269
###SIP Phones create Voip Dial-peers. so for SIP to SIP, SIP to H323 you need to allow the connections. By Default IP-IP call is blocked
voice service voip
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
sip
registrar server
###Creating DN for the Phone
voice register dn 9
number 5009
name Sala Juntas
###Creating the pool
voice register pool 3
busy-trigger-per-button 1
id mac AC44.F210.01A9
type 8831
number 1 dn 9
dtmf-relay sip-kpml
username admin password cisco
codec g711ulaw
03-10-2015 04:16 AM
Above configuration is working fine with CME 10.5 . On IOS 15.4(1)T.
firmware for the phone is 9.3.3.5
03-11-2015 03:51 AM
I have tried this with 154-3.M2, but it is not working. phone still in Not registered. Any Ideas?
---------
RTR_01#sh voice registe pool all brief
Pool ID IP Address Ln DN Number State
40 AC44.F211.7889 172.17.2.14 1 40 4801$ REGISTERED
-------- Config -----------
voice-card 0
!
voice service voip
ip address trusted list
ipv4 0.0.0.0 0.0.0.0
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
no supplementary-service sip refer
fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
sip
registrar server
!
voice class codec 1
codec preference 1 g711ulaw
codec preference 2 g711alaw
codec preference 3 g729br8
codec preference 4 g729r8
!
voice register pool-type 8831
xml-config maxNumCalls 2
xml-config busyTrigger 1
xml-config custom sshAccess 0
phoneload-support
num-lines 2
description Cisco IP Phone 8831
reference-pooltype 6921
!
voice register global
mode cme
source-address 172.17.2.1 port 5060
max-dn 60
max-pool 60
load 8831 sip8831.9-3-3-5
timezone 40
time-format 24
date-format D/M/Y
dialplan-pattern 1 48.. extension-length 2
tftp-path flash:
create profile sync 0273321210335156
ntp-server 172.17.2.1 mode directedbroadcast
!
voice register dn 40
number 4801
allow watch
name Conference Room
shared-line
label 4801 Conference Room
!
voice register pool 40
busy-trigger-per-button 1
id mac AC44.F211.7889
type 8831
number 1 dn 40
presence call-list
dtmf-relay sip-kpml
voice-class codec 1
no vad
!
-------------------
03-11-2015 04:56 AM
You have to use IOS 15.4(1)T. , Check phone data sheet
http://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/unified-ip-phone-8800-series/data_sheet_c78-726887.html
05-15-2015 08:38 AM
I had the same problem , is working now with c2900-universalk9-mz.SPA.154-3.M1.bin and 8831.10-3-1-16 and the above "gousuman" configuration.
04-21-2017 05:16 AM
Hello,
My Phone is registered to the CME, but the Current Phone load version is showing 9.3.2 instead of 9.3.3.5. I have configured the Voice Register Global with the load of 9.3.3.5 and factory reset the phone. But there is no change to the current Phone load.
Do you have any idea about this?
Thanks in advance.
Thanks,
Sreekumar
12-08-2015 12:41 AM
Now supported, in ios c2900-universalk9-mz.SPA.156-1.T0a.bin
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide