Call Manager Logs

[EricRussell8168]

Hello, I am needing some assistance with Call Manager logs. I am running CM version 9.1.1.

I need to determine if there are any logs that would show me a specific phone's call history. Please advise on the location of where I would locate these logs and what would my search parameters need to be.

This investigation is being prompted due to a user who is advising that they are receiving many calls from people who claim they are receiving calls from his number. Of course it's possible that this is a scam of some kind, but the user is concerned it could be something more significant. Can anyone advise if it's possible for a user's phone to be compromised in some way that would cause it to be used for rapid dialing outside numbers? If this were to happen, would it be that the phone / number was compromised, or that Call Manager could be compromised?

Thank you, 

[Jaime Valencia]

If CDR/CAR was enabled at the time those calls were made, you should be able to find them there, assuming the call went thru CUCM.

If not, then you would need to parse the CCM logs to find that.

Both are overwritten and/or are only stored for a certain period of time, so no idea if you can find those calls or not, as it would depend on your call volume.