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Call Manager Logs

EricRussell8168
Level 1
Level 1

Hello, I am needing some assistance with Call Manager logs. I am running CM version 9.1.1.

I need to determine if there are any logs that would show me a specific phone's call history. Please advise on the location of where I would locate these logs and what would my search parameters need to be.

 

This investigation is being prompted due to a user who is advising that they are receiving many calls from people who claim they are receiving calls from his number. Of course it's possible that this is a scam of some kind, but the user is concerned it could be something more significant. Can anyone advise if it's possible for a user's phone to be compromised in some way that would cause it to be used for rapid dialing outside numbers? If this were to happen, would it be that the phone / number was compromised, or that Call Manager could be compromised?

 

Thank you, 

4 Replies 4

Jaime Valencia
Cisco Employee
Cisco Employee