09-04-2017 05:14 AM - edited 03-17-2019 11:06 AM
Hello,
I have a problem with call transfer after deploying cisco voice ISR4331V. When I try to transfer a call to another staff, the call goes on hook.
You can see my configuration and please let me know if there is an issue somewhere.
Comar_voip#sh run
Building configuration...
Current configuration : 11414 bytes
!
! Last configuration change at 19:44:10 UTC Thu Aug 31 2017 by comar
!
version 15.5
service timestamps debug datetime msec
service timestamps log datetime msec
no platform punt-keepalive disable-kernel-core
!
hostname Comar_voip
!
boot-start-marker
boot-end-marker
!
!
vrf definition Mgmt-intf
!
address-family ipv4
exit-address-family
!
address-family ipv6
exit-address-family
!
!
no aaa new-model
!
!
!
!
!
!
!
!
!
!
!
ip domain name comarci.int
ip dhcp excluded-address 172.18.201.1 172.18.201.10
!
ip dhcp pool voice
network 172.18.201.0 255.255.255.0
option 150 ip 172.18.201.2
default-router 172.18.201.254
dns-server 172.18.3.10 172.18.3.20
!
!
!
!
!
!
!
!
!
!
subscriber templating
multilink bundle-name authenticated
!
!
!
!
isdn switch-type basic-net3
!
!
!
!
voice rtp send-recv
!
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
supplementary-service h450.12
no supplementary-service sip moved-temporarily
no supplementary-service sip refer
fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
sip
registrar server expires max 1200 min 300
!
!
!
!
!
voice register pool-type 8851
phoneload-support
telnet-support
num-lines 5
description 8851 Phone
reference-pooltype 8961
!
voice register global
mode cme
source-address 172.18.201.2 port 5060
timeouts interdigit 5
max-dn 100
max-pool 100
load 7821 sip78xx.11-5-1SR1-1
load 7841 sip78xx.11-5-1SR1-1
load 7861 sip78xx.11-5-1SR1-1
load 8851 sip88xx.11-5-1-18
authenticate register
timezone 22
date-format D/M/Y
dialplan-pattern 1 20202... extension-length 4
url directory http://172.18.201.2/localdirectory
tftp-path flash:
create profile sync 0061513249001296
!
voice register dn 1
number 9001
name Marlyne KANGA
label Marlyne KANGA
!
voice register dn 2
number 2455
name Marlyne KANGA
label Marlyne KANGA
!
voice register dn 3
number 2458
name Mustapha AZAIEZ
label Mustapha AZAIEZ
!
voice register dn 4
number 9010
name Mustapha AZAIEZ
label Mustapha AZAIEZ
!
voice register dn 5
number 2456
name Theodore ABISSA
label Theodore ABISSA
!
voice register dn 6
number 9030
name Theodore ABISSA
label Theodore ABISSA
!
voice register dn 7
number 2457
name Amoikon ANGOUA
label Amoikon ANGOUA
!
voice register dn 8
number 9020
name Amoikon ANGOUA
label Amoikon ANGOUA
!
voice register dn 9
number 9021
name Jocelyne KANGAH
label Jocelyne KANGAH
!
voice register dn 10
number 1200
name phone6
label phone6
!
voice register dn 11
number 9045
name Fatimata AW
label Fatimata AW
!
voice register dn 12
number 9047
name Desire GRY
label Desire GRY
!
voice register dn 13
number 9041
name Josephine GBALE
label Josephine GBALE
!
voice register dn 14
number 9103
name Sindou DIARASSOUBA
label Sindou DIARASSOUBA
!
voice register dn 15
number 9210
name Mian AHUI
label Mian AHUI
!
voice register dn 16
number 9022
name Alain YOBOUE
label Alain YOBOUE
!
voice register dn 17
number 9101
name Linda FANDIN
label Linda FANDIN
!
voice register dn 18
number 9043
name Hugues GORE
label Hugues GORE
!
voice register dn 19
number 9014
name Phone15
label Phone15
!
voice register dn 20
number 9015
name Phone16
label Phone16
!
voice register dn 21
number 9016
name Phone17
label Phone17
!
voice register dn 22
number 9100
name Micheline KRA
label Micheline KRA
!
voice register dn 23
number 9018
name Phone19
label Phone19
!
voice register dn 24
number 9019
name Phone20
label Phone20
!
voice register dn 25
number 9020
name Phone21
label Phone21
!
voice register pool 1
busy-trigger-per-button 2
id mac 2852.61C0.A27D
type 7861
number 1 dn 2
number 2 dn 1
cor incoming international default
dtmf-relay sip-notify
username Phone1 password cisco
codec g711ulaw
speed-dial 1 9020 label "Amoikon ANGOUA"
!
voice register pool 2
id mac 00C1.B1E4.A5C4
type 8851
number 1 dn 3
number 2 dn 4
cor incoming international default
dtmf-relay sip-notify
username Phone2 password cisco
codec g711ulaw
!
voice register pool 3
busy-trigger-per-button 2
id mac C4B9.CD80.6C97
type 7841
number 1 dn 6
number 2 dn 5
cor incoming telephone-portable default
dtmf-relay sip-notify
username Phone3 password cisco
codec g711ulaw
!
voice register pool 4
busy-trigger-per-button 2
id mac C4B9.CD80.6C9B
type 7841
number 1 dn 7
number 2 dn 8
cor incoming telephone-portable default
dtmf-relay sip-notify
username Phone4 password cisco
codec g711ulaw
!
voice register pool 5
busy-trigger-per-button 2
id mac 70D3.7946.0D00
type 7821
number 1 dn 9
cor incoming telephone-fixe default
dtmf-relay sip-notify
username Phone5 password cisco
codec g711ulaw
!
voice register pool 6
busy-trigger-per-button 2
id mac 70D3.7946.0BE6
type 7821
number 1 dn 10
dtmf-relay sip-notify
username Phone6 password cisco
codec g711ulaw
!
voice register pool 7
busy-trigger-per-button 2
id mac 70D3.7946.0D33
type 7821
number 1 dn 11
cor incoming telephone-fixe default
dtmf-relay sip-notify
username Phone7 password cisco
codec g711ulaw
!
voice register pool 8
busy-trigger-per-button 2
id mac 70D3.7946.0CC5
type 7821
number 1 dn 12
dtmf-relay sip-notify
username Phone8 password cisco
codec g711ulaw
!
voice register pool 9
busy-trigger-per-button 2
id mac 70D3.7946.0C08
type 7821
number 1 dn 13
cor incoming telephone-fixe default
dtmf-relay sip-notify
username Phone9 password cisco
codec g711ulaw
!
voice register pool 10
busy-trigger-per-button 2
id mac 70D3.7946.0CA5
type 7821
number 1 dn 14
dtmf-relay sip-notify
username Phone10 password cisco
codec g711ulaw
!
voice register pool 11
busy-trigger-per-button 2
id mac 70D3.7946.0D1F
type 7821
number 1 dn 15
dtmf-relay sip-notify
username Phone11 password cisco
codec g711ulaw
!
voice register pool 12
busy-trigger-per-button 2
id mac 70D3.7946.0D5F
type 7821
number 1 dn 16
cor incoming telephone-fixe default
dtmf-relay sip-notify
username Phone12 password cisco
codec g711ulaw
!
voice register pool 13
busy-trigger-per-button 2
id mac 70D3.7946.0D8B
type 7821
number 1 dn 17
cor incoming telephone-fixe default
dtmf-relay sip-notify
username Phone13 password cisco
codec g711ulaw
!
voice register pool 14
busy-trigger-per-button 2
id mac 70D3.7946.0D2D
type 7821
number 1 dn 18
dtmf-relay sip-notify
username Phone14 password cisco
codec g711ulaw
!
voice register pool 15
busy-trigger-per-button 2
id mac 70D3.7946.0D6A
type 7821
number 1 dn 19
dtmf-relay sip-notify
username Phone15 password cisco
codec g711ulaw
!
voice register pool 16
busy-trigger-per-button 2
id mac 70D3.7946.0D30
type 7821
number 1 dn 20
dtmf-relay sip-notify
username Phone16 password cisco
codec g711ulaw
!
voice register pool 17
busy-trigger-per-button 2
id mac 70D3.7946.0D51
type 7821
number 1 dn 21
dtmf-relay sip-notify
username Phone17 password cisco
codec g711ulaw
!
voice register pool 18
busy-trigger-per-button 2
id mac C4B9.CD81.F511
type 7821
number 1 dn 22
cor incoming telephone-fixe default
dtmf-relay sip-notify
username Phone18 password cisco
codec g711ulaw
!
voice register pool 19
busy-trigger-per-button 2
id mac C4B9.CD81.F35C
type 7821
number 1 dn 23
dtmf-relay sip-notify
username Phone19 password cisco
codec g711ulaw
!
voice register pool 20
busy-trigger-per-button 2
id mac 70D3.7946.105C
type 7821
number 1 dn 24
dtmf-relay sip-notify
username Phone20 password cisco
codec g711ulaw
!
voice register pool 21
busy-trigger-per-button 2
id mac 70D3.7946.10A0
type 7821
number 1 dn 25
dtmf-relay sip-notify
username Phone21 password cisco
codec g711ulaw
!
!
!
!
!
!
voice-card 0/2
no watchdog
!
voice-card 0/4
no watchdog
!
license udi pid ISR4331/K9 sn FDO21172XEB
!
spanning-tree extend system-id
!
username admin privilege 15 secret 5 $1$m3rO$XyOPJsdclzxgZHbQY3UmE0
username comar privilege 15 secret 5 $1$1w9O$UyDkttWmu7hP/rHZ0YRa//
!
redundancy
mode none
!
!
vlan internal allocation policy ascending
!
!
!
!
!
!
interface GigabitEthernet0/0/0
ip address 172.18.201.2 255.255.255.0
negotiation auto
!
interface GigabitEthernet0/0/1
no ip address
negotiation auto
!
interface GigabitEthernet0/0/2
no ip address
shutdown
negotiation auto
!
interface Service-Engine0/2/2
!
interface Service-Engine0/4/0
!
interface GigabitEthernet0
vrf forwarding Mgmt-intf
no ip address
shutdown
negotiation auto
!
interface BRI0/2/0:0
no ip address
isdn switch-type basic-net3
isdn transition-delay 1
isdn point-to-point-setup
isdn incoming-voice voice
isdn sending-complete
!
interface BRI0/2/1:0
no ip address
shutdown
isdn switch-type basic-net3
isdn transition-delay 1
isdn point-to-point-setup
isdn incoming-voice voice
isdn sending-complete
!
interface Vlan1
no ip address
shutdown
!
ip forward-protocol nd
ip http server
no ip http secure-server
ip tftp source-interface GigabitEthernet0/0/0
ip route 0.0.0.0 0.0.0.0 172.18.201.254
!
!
!
!
tftp-server flash:fbi88xx.BE-01-010.sbn
tftp-server flash:kern2.78xx.11-5-1SR1-1.sbn
tftp-server flash:kern78xx.11-5-1SR1-1.sbn
tftp-server flash:kern88xx.11-5-1-18.sbn
tftp-server flash:rootfs2.78xx.11-5-1SR1-1.sbn
tftp-server flash:rootfs78xx.11-5-1SR1-1.sbn
tftp-server flash:rootfs88xx.11-5-1-18.sbn
tftp-server flash:sb288xx.BE-01-019.sbn
tftp-server flash:sboot2.78xx.11-5-1SR1-1.sbn
tftp-server flash:sboot78xx.11-5-1SR1-1.sbn
tftp-server flash:sip78xx.11-5-1SR1-1.loads
tftp-server flash:sip88xx.11-5-1-18.loads
tftp-server flash:vc488xx.11-5-1-18.sbn
tftp-server flash:Desktops/comar.png
tftp-server flash:Desktops/TN_comar.png
tftp-server flash:Desktops/List.xml
!
control-plane
!
!
voice-port 0/2/0
compand-type a-law
cptone FR
!
voice-port 0/2/1
compand-type a-law
cptone FR
!
!
!
!
!
mgcp behavior rsip-range tgcp-only
mgcp behavior comedia-role none
mgcp behavior comedia-check-media-src disable
mgcp behavior comedia-sdp-force disable
!
mgcp profile default
!
!
!
!
telephony-service
service dnis dir-lookup
max-conferences 8 gain -6
transfer-system full-consult
directory entry 1 9001 name Marlyne KANGA
directory entry 2 9010 name Mustapha AZAIEZ
directory entry 3 9020 name Amoikon ANGOUA
directory entry 4 9021 name Jocelyne KANGA
directory entry 5 9022 name Alain YOBOUE
directory entry 6 9030 name Theodore ABISSA
directory entry 7 9041 name Josephine GBALE
directory entry 8 9045 name Fatimata AW
directory entry 9 9047 name Desire GRY
directory entry 10 9100 name Micheline KRA
directory entry 11 9103 name Sindou DIARRASSOUBA
!
!
dial-peer cor list international
!
dial-peer cor list telephone-fixe
!
dial-peer cor list telephone-portable
!
!
dial-peer voice 1 pots
description appel-cellulaire-fixe
destination-pattern ........
port 0/2/0
forward-digits 8
!
dial-peer voice 2 pots
description appel-fixe
destination-pattern 3.......
port 0/2/0
forward-digits 8
!
dial-peer voice 3 pots
description appel-fixe
destination-pattern 2.......
port 0/2/0
forward-digits 8
!
dial-peer voice 4 pots
description appel-international
destination-pattern .T
port 0/2/0
forward-digits all
!
dial-peer voice 5 pots
incoming called-number .
direct-inward-dial
port 0/2/0
!
!
!
line con 0
stopbits 1
line aux 0
stopbits 1
line vty 0 4
login local
transport input ssh
!
ntp server 172.18.3.10
!
end
Best Regards,
Aristide AKAFFOU
09-04-2017 05:42 AM - edited 09-04-2017 05:42 AM
Can you collect the debugs for the affected call ? Collect below debugs and attach the file here after reproducing the issue. Provide calling and called number as well
debug ccsip messages
debug voip ccapi inout
debug sccp all
Regards
Abhay
09-07-2017 05:40 AM
Hi Abhay,
Everything it's good now. I have just change the dtmf-relay sip-notify command to dtmf-relay rtp-nte, on all device pool and delete the codec g711ulaw comand.
Best Regards,
Aristide AKAFFOU
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