12-16-2015 05:11 PM - edited 03-17-2019 05:15 AM
I have system recording OrecX, the supplier tells me that the call manager is sending for outgoing calls and caller id 4 digits, eg 5489 (localparty) and should send 11 digits, for example 56XXXXX5489, the last 4 digits must be the extension number.
Where in the Call Manager is programmed to send more than 4 digits?
12-16-2015 05:30 PM
You can do that on Route pattern on CUCM. There are other way to do it . but i want just check the router there is option where can manipulate the calling and called party number
Call Routing>Route/Hunt>Route Pattern, Here you mask the number or prefix accordingly
Calling Party Transformations
Br,
Nadeem Ahmed
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12-16-2015 05:31 PM
Hi,
When you say the 4 digits, is this the internal handset extension that is being recorded?
If you are using the BiB Call Recording with a SIP trunk to your OrecX system, try updating the Calling Party Mask within route pattern pointing to the OrecX system to be say 5612345XXXX. This will add a prefix of 5612345 and the system will plug in the last four digits where XXXX is automatically.
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